Client Solutions Manager

What You’ll Do

• Act as the primary point of contact for top clients, ensuring flawless campaign management, reporting, and performance optimization.
• Provide actionable insights on campaign performance, offering recommendations to maximize ROI and achieve business goals.
• Lead education initiatives for clients and agencies on product solutions, company updates, and advertising best practices.
• Manage key account relationships, resolve conflicts, and drive collaborative decisions across stakeholders.
• Work closely with internal cross-functional teams to implement creative, data-driven ad solutions.
• Maintain accurate records of campaign schedules, assets, performance and financial reports while ensuring service excellence.

What You Need For This Role

• 2+ years of experience in client relationship management, performance marketing and digital media.
• Proficient in English and Bulgarian language.
• Strong understanding of the digital advertising ecosystem, with a passion for social media & performance advertising.
• Proven experience in managing and optimizing campaigns across multiple digital platforms and AdTech tools, with measurable results in performance marketing.
• Experience with creative content production or short-form video is a plus.
• Strong communication, relationship-building, and problem-solving skills.
• Excellent skills with Microsoft & Google Office Suite.
• Exceptional organizational skills and attention to detail, with the ability to multitask under tight deadlines.
• A collaborative mindset and the creativity to develop impactful advertising solutions.

What Will Make Us Really Love You

• You bring a track record of success in a similar role, with hands-on experience.
• You’re not afraid to challenge the status quo and bring fresh, out-of-the-box ideas to the table.
• You anticipate challenges before they arise and take initiative to find effective solutions.
• You have an eye for detail.
• You thrive on teamwork but also bring a driven, goal-oriented spirit.
• You’re genuinely enthusiastic about advertising, ad-tech, and staying ahead of industry trends.
• You have the ability to engage and communicate with internal and external stakeholders in a positive and approachable way.

What You’ll Love About Us

• We care about your individuality by giving you freedom to grow and create within the company, regardless of your position
• Learn from the best: Our state of the art workshops guarantee the latest insights into digital advertising 
• Be part of a company with a truly global footprint, working with leading brands, platforms, and publishers across 90+ markets.
• We foster a dynamic environment where creativity, collaboration, and bold ideas are encouraged and celebrated.
• Join a diverse, multicultural team that values and embraces different perspectives, experiences, and talents.
• At Aleph, your work directly contributes to connecting brands and consumers in meaningful ways, shaping the future of digital advertising.