Product Designer (UX & UI)

Position Overview

Diligent is looking for a Product Designer to support UX/UI design work within our dynamic and fast-moving product design team. Existing within the broader UX department, the design team oversees a range of projects providing the organization flexibility to explore future vision product work and support work that doesn’t align to product team roadmaps.

Key Responsibilities

• Partner with the Product Design Lead and/or Project Owner to ensure design work aligns with project requirements and meets internal quality standards.
• Take ownership of the end-to-end design process - from early concepts to high-fidelity visuals and developer handoff.
• Work closely with fellow designers, Product Managers, Engineers, and cross-functional stakeholders.
• Design intuitive, human-centered experiences for data-driven and AI-assisted features.
• Clearly communicate design decisions, demonstrating a solid understanding of user needs, design best practices, and business goals.
• Conduct user research activities as needed.
• Support and contribute to a culture of ongoing learning and continuous improvement.

The person who will succeed in this role possesses:

• A genuine interest in making a difference by designing products that support better decision-making across companies, nonprofits, educational institutions, and communities.
• Is curious about how emerging technologies, including AI, can responsibly enhance user experiences.
• A strong passion for user-centered design and empathy for real user needs.
• An ability to take ownership of your work – you make decisions, defend them soundly, and hold yourself responsible for the outcomes they produce.
• A mindset geared toward action — you enjoy exploring problems, proposing solutions, and bringing ideas to life.
• A desire to work in a high-paced team environment where you have an opportunity to contribute and make a difference.
• A belief that great design starts with a team with a culture of design excellence and want to actively contribute to it.

The person who will succeed in this role possesses:

• A genuine interest in making a difference by designing products that support better decision-making across companies, nonprofits, educational institutions, and communities.
• A strong passion for user-centered design and empathy for real user needs.
• An ability to take ownership of your work – you make decisions, defend them soundly, and hold yourself responsible for the outcomes they produce.
• A mindset geared toward action — you enjoy exploring problems, proposing solutions, and bringing ideas to life.
• A desire to work in a high-paced team environment where you have an opportunity to contribute and make a difference.
• A belief that great design starts with a team with a culture of design excellence and want to actively contribute to it.

Required Experience/Skills:

• 3+ years of professional experience in UX or product design.
• Solid foundation in UX principles with a strong emphasis on visual design.
• Comfortable managing multiple design tasks and shifting priorities in a fast-paced environment.
• Portfolio showcasing user-centered design work and a thoughtful design process.
• Degree in design, technology, psychology, or equivalent practical experience.
• Some experience designing SaaS products, ideally in B2B or enterprise contexts.
• Exposure to product design cycles — from early exploration to launch and iteration.
• Proficient with modern design tools such as Figma, Sketch, or Adobe XD.
• Clear and effective communication skills, both written and verbal.
• Experience designing for web and mobile platforms.
• Familiarity with HTML/CSS is a strong plus.
• Bonus: Experience with illustration, iconography, or motion design.

A portfolio of work demonstrating your design process and passion for design – online or pdf is required for consideration!