Position Overview:
ELVTR is a premier online education platform offering live courses taught by top executives from globally renowned companies. We are dedicated to transforming the online education industry by providing elite-level education and innovative course offerings.
We’re looking for a dedicated and tech-savvy Tech Admin (Technical Support Specialist) to join our team. This role is perfect for someone with a solid technical background who is eager to help streamline our systems, manage technical tools, and support our internal teams with their technology needs.
This is a full-time remote position.
This job is for you if you are:
- Are a self-motivated individual with a passion for problem-solving in technical areas and enjoy taking on new challenges.
- Thrive in fast-paced environments, able to juggle multiple tasks and prioritize requests efficiently.
- Can independently troubleshoot technical issues and find proactive solutions to minimize disruptions.
- Are a team player who enjoys collaborating across departments to improve systems and workflows.
- Have a continuous improvement mindset, always seeking ways to automate processes and increase team efficiency.
Responsibilities:
- Handle technical requests in chats: troubleshoot issues, set up equipment, and investigate automation or tool-related problems (HubSpot, Aircall, Front, Stripe, etc.).
- Manage onboarding/offboarding: set up and deactivate user accounts, ensure proper tool access.
- Administer key tools: maintain and configure HubSpot, Twilio, Aircall, Front, Stripe, etc and related integrations.
- HubSpot support: set up automations, workflows, and reports, etc.
- Automate processes: build and maintain automations via Zapier, n8n, native tools, or Google Apps Script.
Requirements
- 1y+ experience in a technical support, systems administration, or similar role.
- Proficiency in English at a B2 level or higher.
- Strong learning agility and the ability to quickly pick up new tools and technologies.
- Excellent communication skills, both written and verbal, to explain complex technical concepts to non-technical teams.
- Attention to detail and strong documentation skills.
Nice to Have:
- Experience with CRM administration and automation tools.
- Experience with any of the following tools is a plus: Twilio, Aircall, Front, Stripe, or Google Apps Script.
Benefits
- Competitive Salary and Bonuses: We value your contributions and offer competitive compensation and performance-based incentives.
- Comprehensive Benefits: Enjoy gym membership reimbursements, mental health benefits, generous vacation allowances, and complimentary access to all our courses.
- Flexible Work Environment: Work remotely with a schedule that accommodates your personal and professional needs.
- Growth Opportunities: Join a company committed to your professional development, offering abundant opportunities for career advancement.
Why You Should Join ELVTR:
- Innovative Culture: Be part of a team that values creativity, collaboration, and intellectual curiosity.
- Impactful Work: Contribute to a mission that is reshaping the future of online education.
- Professional Development: Take advantage of learning opportunities and growth prospects within a forward-thinking company.
Join Us:
If you are a detail-oriented professional ready to contribute to a leading online education platform, we encourage you to apply. Elevate your career with ELVTR.
ELVTR is committed to providing equal opportunities and fostering a diverse, inclusive environment for all, whether you join us as an employee or a contractor.
