Envision Employment Solutions is currently looking for an AI Automation Engineer / Operations Systems Engineer (Health Tech) for one of our partners, a global leader in software development.
This position requires flexibility to work on US times.
Responsibilities:
- Design and implement AI-powered workflows that automate routine operations tasks while keeping humans in the loop for exceptions
- Partner closely with operations teams to understand real-world processes and translate them into scalable systems
- Build systems that handle triggers, data gathering, decision-making, actions, and multi-channel communication (SMS/chat/calls)
- Architect human–AI collaboration models (orchestrated tasks vs. true escalations)
- Ensure reliability, monitoring, auditability, and graceful failure of AI systems in production
Core Use Cases You’ll Work On
- EVV rejection resolution and caregiver follow-ups
- Authorization expiration monitoring and renewals
- Caregiver onboarding across multiple systems
- Compliance-driven patient check-ins and triage
Requirements
- 2+ years of experience is required.
- Strong software engineering background with experience building production systems
- Experience designing workflow automation, task orchestration, or ops tooling
- Hands-on experience integrating AI/LLMs via APIs (e.g., Claude, OpenAI, etc.)
- Systems thinker who can reason about scale, failure modes, and trade-offs
- Comfortable working in ambiguous, cross-functional environments
- Strong written and verbal communication skills
- Nice to Have
- Health tech, Medicaid/Medicare, EVV, or regulated industry experience
- Experience building internal tools for operations teams
- Familiarity with human-in-the-loop AI systems and reliability monitoring
Benefits
