Farfetch is a leading global marketplace for the luxury fashion industry, connecting customers in over 190 countries with items from more than 50 countries and over 1,400 of the world’s best brands and charming boutiques from around the world. Farfetch opens a world of luxury for endless expressions of style, delivering a truly unique shopping experience and access to the most extensive selection of luxury on a global marketplace.
OPERATIONS
The Operations team serves as the backbone of our marketplace, seamlessly managing the entire order journey. From creating online content and ensuring secure payments to order fulfillment and delivery, while providing comprehensive customer and partner care, this team is relentlessly focused on improving the customer experience every single day.
GUIMARÃES
Our Guimarães office is located in this beautiful and historic city, often described as the ‘birthplace of Portugal’. This is where our creative operations team is based, in a custom-built office and studio facility with a games room, music area and unbeatable chill-out zone.
THE ROLE
Reporting to the Production Planning Senior Manager, you will play a pivotal role in fine-tuning production plans and meeting service level agreements (SLAs) for Farfetch Production. Your primary responsibility will be the elaboration of the physical production plan, ensuring that the execution follows the correct operational flow and within the installed capacity, enabling on-time and efficient delivery aligned with seasonal priorities.
In addition, you will actively participate in continuous improvement initiatives, contributing to the optimization of planning processes, capacity utilization, lead times, and overall production efficiency.
This role is based in Guimarães office (Avepark)
