Software Delivery Manager | Focus Group
📍 Shoreham-by-Sea | 💼 Hybrid (1-2 days/week on-site) | 🚀 Permanent
Salary up to £50,000 plus benefits
The Role
We're looking for a Software Delivery Manager who thrives on keeping development teams focused, organised, and delivering. You'll be the operational backbone of our software function – managing Jira across multiple teams, facilitating agile ceremonies, and ensuring stakeholders always know where we stand.
This is a hands-on role where you'll own sprint hygiene, delivery metrics, and the smooth flow of work from backlog to production.
Reporting to: Head of Software
What You'll Do
Jira & Workflow Management
- Configure and maintain Jira projects, boards, workflows and automations
- Build dashboards and reports that give real-time visibility
- Keep data clean, accurate, and actionable through regular hygiene activities
- Manage permissions and train teams on best practices
Sprint & Delivery Coordination
- Facilitate sprint planning, refinements, and poker planning sessions
- Monitor progress, identify blockers, and track velocity metrics
- Coordinate the development support rota
- Support continuous improvement through data-driven insights
Stakeholder Communication
- Produce clear sprint reports and status updates
- Work with Business Analysts to ensure backlog items are sprint-ready
- Coordinate UAT with internal stakeholders
- Escalate risks and dependencies proactively
What You Bring
Essential:
- Strong organisational skills with exceptional attention to detail
- Solid understanding of software development lifecycle and agile ways of working
- Excellent communication – you can translate technical complexity into clarity
- Analytical mindset – you spot patterns, trends, and potential issues early
- Experience collaborating with cross-functional teams
- Self-starter who knows when to drive and when to escalate
Desirable:
- Proven Jira/Confluence proficiency (board config, workflows, JQL, automation)
- Jira Admin or Scrum Master certification
- Experience facilitating agile ceremonies
- Advanced JQL for complex reporting
- Background in tech/telecoms or supporting multiple development teams
Why Focus Group?
- Work on diverse internal applications and integrated platforms (ServiceNow, HubSpot, Dynamics)
- Hybrid flexibility with just 1-2 days per week on-site in Shoreham
- Be the glue that connects great people to great delivery
- Opportunity to shape and improve delivery processes across the organisation
About Focus Group
Focus Group is a £300m-revenue, 1,300-person technology services company backed by Hg Capital. Following our $1bn valuation in 2024, we’re scaling rapidly and investing to transform how we operate and how we serve our 30,000 SME customers.
Ready to apply? Send your CV and a brief note about why you're a great fit.
