Customer Success Transformations Lead
•Cresta· 15h
🎧 Support⏰ Full-time🎯 Lead / Principal🇺🇸 USA
15h ago
GoStudent·3 days ago
Location: Remote | Philippines
Looking for more than just a job?
Then you’ve come to the right place.
At GoStudent, you help shape the future of education. Together with an ambitious international team, we work every day to unlock the full potential of children. We combine personalized tutoring with innovative technology and AI-driven solutions — from AI-powered tutors and smart lesson summaries to tailored learning quizzes and individual feedback. Our mission is to make learning effective, sustainable, and impactful for every student.
We are now looking for entrepreneurial talent to help us grow and scale the Chinese market.
The perfect mix of Sales & Customer Success: You manage the entire customer journey, from the first consultation to long-term support.
Consult & convince: You advise parents and students, recommend the best learning solutions, and match them with the right tutors.
Close deals: You successfully close contracts and inspire families with our tutoring packages.
Build strong customer relationships: You manage your own client portfolio, drive retention, and continuously improve the learning experience.
Upselling & referrals: You increase revenue through strategic upselling and actively encourage referrals.
Native-level fluency in Cantonese: You communicate confidently and professionally with parents and students.
Professional conversational English: You can collaborate and communicate effectively with an international, English-speaking team.
Strong sales mindset & entrepreneurial drive: You are motivated by targets, take ownership, and enjoy building something from the ground up.
Excellent communication skills: You listen actively, build trust, and find solutions that truly fit customer needs. Experience in sales or customer service and working with CRM systems (a plus)
Performance-based compensation
You will receive a base salary plus commission on top, directly linked to your results.
A unique growth opportunity
Be part of expanding a high-growth EdTech company in the European market and make a real impact by supporting our expansion to China.
A role for entrepreneurial minds
This position is ideal for talents who want to contribute ideas, drive growth, and take ownership.
Fully remote role
Work from anywhere within the Philippines.
Clear career development paths and growth opportunities
Access to GoStudent’s Spark! Growth & Development Program
Free GoStudent tutoring sessions to experience our product
We value your unique skills and passion. We do not hire based on age, gender, nationality, or political views — we hire for talent and motivation. Even if you don’t meet every single requirement, we encourage you to apply if you believe in making a positive impact in education. Diversity makes us more creative, innovative, and stronger.
Learn more about who we are and what drives us at GoStudent:
👉 https://www.gostudent.org/en-gb/about-us/
Please upload your CV in PDF format.
An English CV is mandatory, as DOC formats may not be compatible.
You can find detailed information on how we process your data here:
👉 https://www.gostudent.org/en/candidate-privacy
If you’re ready to help reinvent education, grow with an ambitious team, and make a real impact in China —
apply now and join GoStudent! 🚀