About the role
We are searching for an Account Manager to support and grow Halter in the South Otago region.
This is a chance to positively disrupt an industry and pioneer real change with some of the most progressive dairy farms in New Zealand. You will be the primary partner for our Halter customers – building deep, trust‑based relationships, making sure Halter is driving real business outcomes for our farmers, owning farmer retention and growth in your region.
You’ll be part of a high‑energy South Island team that includes Account Management, Sales, and our Beef team, collaborating closely with our team at Halter’s Auckland HQ. You’ll learn from people who know the product, our regions, NZ’s farm systems inside out, share real on‑farm insights, and have a team around you who genuinely want you to succeed. Our goal is that you’ll look back on this as an absolute career highlight.
We care more about your attitude, curiosity, and care for farmers than a perfect CV. If you’re the kind of person who is always learning, a balance of commercial aptitude and care, and is passionate about our farmers and their cows - you’ll fit right in.
Location – This role can be based anywhere in the South Otago region. Frequent travel around the region is a core (and fun) part of the job
What your day could look like
- Revenue Retention & Expansion: You will own the retention, renewals and expansion targets of Halter’s existing revenue in the region.
- Ensure farmers are extracting full value from Halter to achieve their goals and ultimately understand the impact it’s having on their farming business.
- Account Management: Responsible for renewing customer agreements and expanding the revenue of existing Halter customers, by adding value in every interaction to drive on-farm goals and performance.
- Deployment: Supporting the onboarding, training and implementation of the Halter system on customers' farms, ensuring all relevant farm owners, managers, and workers are able to successfully use the system.
- Relationship Building: Proactively cultivate genuine and trustworthy relationships with farmers, their teams, and families, fostering strong connections and understanding.
- Farmer Success: Strategically partnering with customers to establish clear business goals, timelines, priorities and metrics of success.
- Problem-Solving: Provide prompt and effective communication and support to farmers and team members, addressing technical or operational challenges with expertise and efficiency.
- Community & Networking: Represent the Halter brand with pride, lead local discussion groups, and proactively build strong networks within the community for increased brand visibility and connections.
- Customer Advocate: Acting as the voice of the customer and bridging the gap with our product teams to provide important context about what is happening on the ground with our farmers and their animals.
- Technical Expertise: Working closely with our product teams to provide technical and practical advice from a farmer’s perspective on everything reproduction, pasture and agronomy.
- Contribute to a positive team environment, supporting others to succeed and role modelling Halter’s Operating Principles.
We’re backing potential over polish. These are the traits that matter most:
- A great human first
- You bring integrity, humility, and care. You do what you say you’ll do. You show up for your farmers and your teammates.
- Lifelong learner mindset
- You’re genuinely curious. You ask questions, seek feedback, and are excited to keep leveling up alongside a world‑class team.
- Hunger and grit
- You love chasing ambitious goals, solving hard problems, and sticking with it when things get tough.
- Positive energy and team spirit
- You lift the people around you, not drain them. You enjoy collaborating, sharing ideas, and celebrating others’ wins as much as your own.
- Comfort in a fast‑moving environment
- You’re at your best when things are dynamic. You can work autonomously, manage your time well, and stay focused on what matters most.
Experience that helps you hit the ground running:
- A background in relationship management, account management, sales, or working closely with customers.
- Experience in dairy or the wider ag sector is a bonus, but not a deal breaker if you bring strong learning agility and a genuine passion for helping farmers succeed.
- A foundation of business acumen and a willingness to deepen it on the job.
- If you’re excited by the idea of working with an exceptional South Island team, spending time on farm with great people, and helping farmers become leaders in productivity and sustainability, we’d love to hear from you.
