Managing Director

Harvard University’s Berkman Klein Center for Internet & Society (BKC), an interfaculty research center, seeks a Managing Director. This is a rare and unusual opportunity to join a flourishing, intellectually robust community of faculty, staff, students, fellows and affiliates from multiple disciplines and backgrounds, committed to making sense of the digital environment and ensuring that it promotes human agency, dignity and genuine connection.  

The Managing Director will be an integral member of BKC’s leadership team, serving as chief operating and administrative officer for all of the Center’s daily operations and programs. The Managing Director will also serve as deputy to the Executive Director and as a primary contact and resource for key BKC’s stakeholders, including HLS faculty and administrators, as well as BKC fellows, faculty associates and affiliates. This role will supervise, support and work closely with several direct reports.  

As Managing Director, you will: 

• Lead all operational and administrative processes and systems at the Center—including management, information flow and organizational planning—in support of BKC’s mission; provide on-the-ground leadership and management in a multi-stakeholder setting; 
• Manage the Center’s core administrative, IT, and programs personnel, whose dynamic activities span a range of institutional initiatives including finance, HR, administration, student and community programs, technology, office management, and special projects; 
• Partner with the Executive Director, Faculty Director, and others on the BKC leadership team to implement Center’s vision and priorities and to provide guidance and direction to BKC staff; 
• Oversee and ensure effective implementation of BKC program execution and new program development; 
• Assist with selection and development of new projects, activities, and initiatives; develop and maintain broad knowledge of Center-wide activities, responsibilities, and timelines;  
• Maintain and improve operational processes and systems at the Center—including staff management, information flow, technology, and organizational planning; 
• Manage staff growth, diversity, equity and inclusion efforts, management training and mentorship, professional growth and development, and capacity building; 
• Plan and lead internal meetings, collaboratively implement technology resources and institute other process and structure improvements to support effective organizational function, knowledge management, and intercommunication; 
• Strengthen relationships with administrative partners at HLS and across the university, with an eye to promoting both internal and external collaboration; 
• Provide strategic oversight of financial management and budget planning, and assist in fundraising, including development activities and helping to generate proposals for future research and programs; 
• Participate in and contribute to decision-making across Center leadership; 
• Perform other important tasks as needed.

Basic Qualifications

Bachelor’s degree and at least eight years of administrative management experience, including at least two years of direct professional staff supervision. 

Additional Qualifications and Skills

We are looking for people who have: 

• Experience managing administrative and IT functions, and organizational work, in academic institutions, governmental agencies, non-governmental organizations, and/or non-profits; 
• Advanced degree and subject matter expertise in an area of concern to the Center a plus; 
• A high facility for execution, strong detail orientation, and demonstrated problem-solving capabilities, a high tolerance for ambiguity; a strong command of process and technical savvy;  
• Experience leading (or with a significant role in leading) an organization through an important strategic or programmatic transition with demonstrated keen project or program management skills; Existing connections, participation, and affiliations within broader public interest technology networks, including scholarly, civil, and public policy networks; 
• Excellent writing, editing, proofreading, and oral communication skills. 

Appointment End Date: This is a term appointment currently expected to extend through June 30, 2027, with potential for renewal subject to funding and departmental need.  

Standard Hours/Schedule: Full-time

Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position

Pre-Employment Screening: Identity, Education

Other Information:

This position is based primarily on campus with the opportunity for remote work based on business needs and manager approval. 

All offers are made by HLS Human Resources.

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Work Format Details

This position has been determined by school or unit leaders that some of the duties and responsibilities can be effectively performed at a non-Harvard location. The work schedule and location will be set by the department at its discretion and based upon operational needs. When not working at a Harvard or Harvard-designated location, employees in hybrid positions must work in a Harvard registered state in compliance with the University’s Policy on Employment Outside of Massachusetts. Additional details will be discussed during the interview process. Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.

Salary Grade and Ranges

This position is salary grade level 060. Please visit  Harvard's Salary Ranges to view the corresponding salary range and related information. 

Benefits

Harvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to: 

• Generous paid time off including parental leave 
• Medical, dental, and vision health insurance coverage starting on day one 
• Retirement plans with university contributions 
• Wellbeing and mental health resources 
• Support for families and caregivers 
• Professional development opportunities including tuition assistance and reimbursement 
• Commuter benefits, discounts and campus perks 

Learn more about these and additional benefits on our Benefits & Wellbeing Page. 

EEO/Non-Discrimination Commitment Statement

Harvard University is committed to equal opportunity and non-discrimination. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard's academic purposes.

Harvard has an equal employment opportunity policy that outlines our commitment to prohibiting discrimination on the basis of race, ethnicity, color, national origin, sex, sexual orientation, gender identity, veteran status, religion, disability, or any other characteristic protected by law or identified in the university's non-discrimination policy. Harvard's equal employment opportunity policy and non-discrimination policy help all community members participate fully in work and campus life free from harassment and discrimination.