Senior Product Manager

About the Role

We are seeking a Senior Product Manager to own and scale our DTC product roadmap — with a core focus on bringing customizable products to life on Magento, driving new category launches, and enhancing our onsite experience to maximize conversion, AOV, and LTV.

You’ll report directly to the CEO and work cross-functionally with design, engineering, marketing, and operations. This is a build-from-scratch role for someone eager to lead in a fast-paced, resource-constrained but opportunity-rich environment. You’ll be both architect and operator, shaping our product development process, prioritizing high-ROI features, and helping to define the future of customization commerce.

Key Responsibilities

• Own and evolve the DTC product roadmap across Envelopes.com, Folders.com, and JAMPaper.com, with an emphasis on customizable product offerings
• Identify, size, and prioritize opportunities based on impact to core KPIs (conversion, AOV, retention, LTV) with business cases and product discovery.
• Drive product development including new site features, catalog onboarding workflows, and customization tools
• Collaborate with UX, engineering, and marketing to deliver site features that improve speed to launch, personalization, and customer value
• Define and manage JIRA workflows, backlogs, and sprint cadence for cross-functional teams
• Hold engineers accountable to delivery timelines and tradeoffs; translate business needs into actionable product requirements
• Partner closely with the CEO and executive team to align product strategy with company objectives
  

About JAM+

Most people would never pick envelopes, folders, or office supplies as the place to build great digital products, and that’s exactly what makes JAM+ so compelling! This category hasn’t evolved in decades, which means the bar for customer experience is incredibly low and the opportunity to shape something modern and delightful is wide open. We’re bringing real product thinking, creativity, and technology to a space that desperately needs it, transforming everyday materials into personalized, memorable experiences across Envelopes.com, Folders.com, and JAMPaper.com. With our major Magento rebuild behind us and development now fully in-house, we’re entering an exciting stretch where the right Senior PM can drive real transformation in 2026.