We are seeking a dynamic and experienced Resort-Assistant General Manager to join our luxury resort in Doha, Qatar. As the second-in-command, you will play a crucial role in overseeing daily operations, ensuring guest satisfaction, and driving business growth.
- Assist the General Manager in overall resort management and strategic planning
- Oversee daily operations of all departments, ensuring smooth functioning and high-quality service delivery
- Manage and mentor department heads, fostering a culture of excellence and teamwork
- Monitor and analyze financial performance, including budgeting, forecasting, and cost control
- Implement and maintain standard operating procedures to ensure consistency in service quality
- Handle guest complaints and resolve complex issues promptly and professionally
- Collaborate with sales and marketing teams to develop and implement revenue-generating strategies
- Ensure compliance with local regulations and industry standards
- Act as the General Manager in their absence, making critical decisions as needed
- Stay updated on industry trends and implement innovative practices to enhance guest experience
- Participate in community relations and represent the resort at local events and industry functions
- Bachelor's degree in Hospitality Management, Business Administration, or related field
- Minimum 2-3 years of experience in hotel/resort management, with previous experience as an Assistant General Manager or in a similar leadership role
- Proven track record of successful operational management and financial performance
- Strong leadership skills with the ability to motivate and develop teams
- Excellent problem-solving and decision-making abilities
- Outstanding communication and interpersonal skills
- Proficiency in hotel management software and Microsoft Office suite
- In-depth knowledge of hotel operations, including front office, housekeeping, food and beverage, and maintenance
- Understanding of local hospitality industry trends and regulations in Qatar
- Strong financial acumen, including budgeting and forecasting skills
- Ability to work flexible hours, including weekends and holidays
- Fluency in English; knowledge of Arabic or other languages is a plus
- Advanced degree or professional certifications in hospitality management (preferred)
Female Only 3 + experienced candidates
