Multilingual Customer Care Specialist

🌎 Are you a fluent English speaker and native (on near-native) in German, Dutch, Italian or Polish?

Do you live anywhere in Greece? Is Greece your dream 💻🔆 digital nomad destination?

ManpowerGroup is looking for Multilingual Customer Care Specialists!

On behalf of our client,one of the largest and most successful global technology and services leaders, we 🔍are looking for talented multilingual customer care enthusiasts 🙋‍♀️ 🙋‍♂️

📌 Company’s HQ: Athens

📍 Working Model: Remote or Hybrid in Greece

🖋️You will be reporting to: Operations Manager.

What you will do:

✔️Handle customer inquiries through multiple channels of support, providing prompt answers and targeted solutions.

More specifically:

· Provide assistance and resolve complaints, in the best interest of the customers.

· Collect prompt and accurate customer feedback

· Follow communication procedures, guidelines, and policies

· Keep accurate records of customer interactions and transactions in the CRM system

· Address and resolve customer complaints or concerns in a professional and timely manner

· Maintain a high level of company product knowledge to effectively answer customer queries

Requirements

What we are looking for:

· Native or near-native speakers in one of the following languages: German, Dutch, Italian or Polish

· Fluency in English

· Clear Communication Skills

· Tech savvy/Knowledge of MS office tools

· Enthusiastic, patient, empathetic ang eager to learn and grow with the role in an international environment

Benefits

Benefits

💰 Competitive compensation

💸 Rewarding bonus scheme

✅ Permanent contract

💉 Private health care benefits

🍝 Daily meal allowance

✈️ Relocation package for candidates outside Greece

If you are ready for a super-exciting career move🚀, look no further and apply for the role.

All applications will be handled with the strictest confidentiality.

Cannot wait to receive your applications and get in touch with you!