Mercier Consultancy MD is delighted to present Finnish Speaking Customer Service positions available in the stunning landscapes of Greece, complete with a fully paid relocation package! This is a remarkable opportunity to boost your career while immersing yourself in the rich culture and beauty of Greece.
Why Join Mercier Consultancy MD?
At Mercier Consultancy MD, we create an empowering and supportive work environment where our employees can thrive. Join our talented team and contribute to our mission of providing outstanding customer service.
Key Responsibilities
- Deliver exceptional support to Finnish-speaking customers via phone, email, and chat, ensuring professionalism and a welcoming demeanor in all interactions.
- Assist customers in navigating our products and services by offering clear and comprehensive information.
- Efficiently resolve customer inquiries and complaints to ensure high levels of satisfaction.
- Document customer interactions accurately and conduct follow-ups to ensure all needs are met.
- Work collaboratively with team members and other departments to continuously improve service delivery.
- Stay informed about our product offerings and industry developments to provide knowledgeable assistance.
Requirements
- Fluency in Finnish (both written and spoken) is essential; additional language skills are advantageous.
- Previous experience in customer service positions, particularly in a multilingual setting, is preferred.
- Strong communication skills, with an emphasis on building positive customer relationships.
- Creative problem-solving abilities focused on achieving customer satisfaction.
- Proficient in using computer systems and CRM software.
- A proactive attitude, enthusiasm for new cultural experiences, and a willingness to relocate to Greece.
- Flexibility to work varied hours, including evenings and weekends as necessary.
Benefits
- Competitive Monthly Salary
- Fully Paid Relocation Package
- 2 Extra Salaries Per Year
- Fully Paid Training
- Health Insurance
- And Much More...
