Mercier Consultancy MD is pleased to offer exceptional German Speaking Customer Service positions in the beautiful country of Greece, complete with a fully paid relocation package! This role provides a unique opportunity to further your career while experiencing the rich culture and stunning scenery of Greece.
Why Work With Mercier Consultancy MD?
We are dedicated to fostering a positive and collaborative work environment where you can excel. As part of our team, you will have a significant impact on customer satisfaction while enjoying professional and personal growth.
Key Responsibilities
- Provide top-notch customer support to German-speaking clients via phone, email, and chat, ensuring professionalism in every interaction.
- Guide customers in understanding our products and services, offering expert advice and solutions.
- Quickly resolve customer inquiries and complaints to ensure a high level of satisfaction.
- Document customer interactions accurately and follow up to guarantee their needs are met.
- Collaborate with team members and other departments to enhance service quality and delivery.
- Stay updated on company offerings and industry trends to provide informed support.
Requirements
- Fluency in German (both written and spoken) is essential; proficiency in additional languages is a bonus.
- Previous experience in a customer service role, particularly in a multilingual setting, is preferred.
- Strong communication skills, with an emphasis on creating positive customer experiences.
- Proven problem-solving abilities and a customer-centric approach.
- Comfortable using computer systems and CRM software.
- A positive attitude, eagerness to embrace new cultural experiences, and readiness to relocate to Greece.
- Willingness to work flexible hours, including evenings and weekends if necessary.
Benefits
- Competitive Monthly Salary
- Fully Paid Relocation Package
- 2 Extra Salaries Per Year
- Fully Paid Training
- Health Insurance
- And Much More...
