Mercier Consultancy MD is thrilled to present outstanding opportunities for Swedish Speaking Customer Service roles located in the breathtaking country of Greece, all accompanied by a fully paid relocation package! This is your chance to build a fulfilling career while enjoying the beauty and culture of Greece.
Why Join Us?
At Mercier Consultancy MD, we value each team member and strive to foster a collaborative and engaging work environment. As part of our team, you will significantly contribute to customer satisfaction and service excellence.
Key Responsibilities
- Provide exceptional customer service to Swedish-speaking clients through phone, email, and chat, ensuring professionalism and warmth in every interaction.
- Guide customers through our products and services, offering clear and helpful information.
- Quickly address and resolve customer inquiries and complaints, promoting high satisfaction.
- Maintain accurate records of customer exchanges and follow up to ensure their needs are met.
- Collaborate with various departments to continuously enhance service quality.
- Stay updated on our offerings and industry trends to provide relevant support to customers.
Requirements
- Fluency in Swedish (both written and spoken) is essential; knowledge of additional languages is a bonus.
- Previous experience in customer service, particularly within a multilingual environment, is preferred.
- Strong communication skills, focused on establishing positive customer relationships.
- Effective problem-solving skills, emphasizing a customer-first approach.
- Comfortable with using computer systems and CRM software.
- A proactive attitude, enthusiasm for cultural experiences, and readiness to relocate to Greece.
- Willingness to work flexible hours, including evenings and weekends as needed.
Benefits
- Competitive Monthly Salary
- Fully Paid Relocation Package
- 2 Extra Salaries Per Year
- Fully Paid Training
- Health Insurance
- And Much More...
