Job Title: Family Office Support Manager
Location: Dubai, UAE (with flexibility for travel and on-call availability) - The Principle lives in the Emirates Hills location and Office is Business Bay, on-call support to be able to get to these location as required and promptly.
Reports to: UHNW Principle, Chief of Staff and Executive Assistant
Overview
We are seeking a proactive, discreet, and resourceful Family Office Support Manager to provide comprehensive operational support to an ultra-high-net-worth principal. This hands-on role focuses on managing day-to-day personal, property, and lifestyle needs, acting as a trusted problem-solver who can independently source providers, handle logistics, and execute tasks efficiently. The ideal candidate thrives in a dynamic, non-traditional environment requiring availability beyond standard hours, absolute confidentiality, and a "get-it-done" mindset. This is not a conventional 9-6 role; expect irregular hours, travel, and responsiveness to ad-hoc requests.
Key Responsibilities
- Oversee household operations, including maintenance, landscaping, and general upkeep of the principal's primary residence.
- Manage rental properties, including negotiating lease agreements, handling tenant relations, processing bills and utilities, coordinating services, and preparing government documents as needed.
- Support smaller personal ventures (e.g., hospitality or real estate interests) by identifying and liaising with service providers, real estate agents, banks, and submitting required government filings.
- Maintain the principal's vehicle fleet, including scheduling maintenance, registrations, insurance, and logistics for multiple cars and other vehicles.
- Coordinate personal logistics such as visa renewals, travel arrangements, guest excursions, and family member requests.
- Handle government filings, documentation requests, and administrative tasks across jurisdictions.
- Fulfill ad-hoc purchasing needs, including sourcing, acquiring, selling, or storing items at the principal's direction.
- Provide flexible support for family members' operational requests, ensuring seamless execution.
- Act as a proactive fixer: independently research, engage vendors, and resolve issues related to properties, services, or personal matters.
Requirements
- 5+ years of experience in operational support, property management, or executive assistance in a high-net-worth or family office setting.
- Proven track record as a self-starter who excels at hands-on problem-solving, vendor management, and logistics in fast-paced environments.
- Strong organizational skills with expertise in property/lease administration, government compliance (UAE preferred), and personal concierge services.
- Discretion and impeccable judgment; ability to maintain strict confidentiality on all matters.
- Flexible availability, including evenings, weekends, and travel as required.
- Excellent communication and negotiation skills; Multi-Lingual preferred
- Proficiency in Microsoft Office and basic financial/admin tools
- Valid UAE driving license essential.
- Bachelor's degree preferred; relevant certifications (e.g., property management) advantageous.
Benefits
