Product Manager
Who are we?
Moneyhub empowers financial services firms with complete, detailed, and real-time insight into their customers’ financial needs and status, enabling them to take informed actions. Our highly categorised, data-enriched analytics allow clients to craft personalised customer journeys, leading to enhanced engagement, optimised acquisition and servicing costs, and increased conversion rates.
As an established B2B2C company, our clients roll out our technology to improve their customers journey and enhance their financial outcomes. We do this through an API and embedded experience approach that streamlines access to our market-leading Journeys, Categorisation, Decisioning, and Analytics engines, together with Payments Initiation. In doing so we deliver actionable insights with reduced transaction costs, accelerated settlements, and a safer, more convenient customer experience.
We’re a regulated entity offering AISP, PISP, and CISP services, trusted by leading banks, insurers, asset and wealth managers, pension companies, financial advisors, and fintechs to enhance financial outcomes for their clients.
💰 What do we offer?
We have offices in London and Bristol together with access to co-working spaces. We offer the opportunity to work remotely (role, business and client dependent) with support for your home office set-up if required. We have regular all company away days and other company, client and team meetings, your attendance at which will be mandatory.
Whilst this role will include remote working, we ask that applicants are based within a 60-minute commutable distance to either London or Bristol for regular in-person meetings with the team.
Benefits include for this role are:
- 5% company contribution towards your Pension from your very first day with us. 3% contribution from your self.
- 25 days of holiday (plus bank hols), rising to 30 days after two years;
- Choose to take your entitlement to UK bank holidays at other times based on your own days of significance;
- Private medical insurance, including cover for pre-existing conditions, plus dental and optical benefit;
- 3 Months Moneyhubber Family Pay when you become a new parent;
- Permanent health insurance and life cover - much greater than the industry standard (death in service);
- Employee assistance programme;
- Professional development support, with dedicated allowance of time and money; Life event leave;
- Cycle to work scheme;
- EV Car Scheme
- £750 towards professional memberships
- Remote working benefits, including work from almost anywhere, access to co-working spaces and support for your home office set-up
- High spec laptop
Requirements
Requirements
Mission for the Role:
Your mission is to identify the biggest problems that banks are facing with making their transactional data impactful, for them and/or their end users. Once you understand this, you will use it to direct product strategy and the roadmap required to solve them. Whilst doing so, you’ll be ready to champion your product into the marketplace, launching new features and products and ensuring we have a client base that will advocate for us..
Core Responsibilities:
- Product Strategy & Roadmap (40%):
- Engage with clients, industry stakeholders, and market trends to identify new opportunities and pain points.
- Define and prioritise key product themes and outcomes based on business objectives and customer needs.
- Synthesize complex client needs into clear client outcomes and constraints to empower engineering teams to build successful solutions.
- Sales Enablement & Go-to-Market (30%):
- Develop compelling sales collateral, presentations, and demo materials to articulate product value.
- Work with marketing, sales, and customer success teams to drive product adoption and market positioning.
- Manage product launch from ideation to inception and adoption, working with marketing, sales and pre-sales to make it happen.
- Engineering Collaboration & Execution (30%):
- Partner with engineering to frame customer problems and desired outcomes, collaboratively shaping solutions that deliver meaningful value.
- Work fluently with the data science team to ensure data insights are market leading and differentiate the product.
- Work together to define appetite, establish boundaries, and create focused pitch documents that enable autonomous execution.
- Monitor key product metrics and iterate based on user feedback and business objectives.
The Candidate We're Looking For
You are a product leader who is relentlessly curious and deeply empathetic. You ask "why" five times to get to the root of a customer problem, and you're driven to understand the market, the technology, and the business goals. You can distil complex client needs into clear, actionable outcomes for engineering and articulate product value to sales and marketing.
You are a collaborative leader who can inspire cross-functional teams without direct authority. You see yourself as a partner to engineering and an advocate for the customer, and you're motivated by the mission to build something that solves a real problem and delivers meaningful value. You are process-driven but adaptable, able to define a clear path for discovery and delivery while remaining flexible enough to adapt to new information or changing priorities.
What we are Looking for (Essential):
- Genuine curiosity and empathy for customers, you get to the heart of problems by asking “why” and can frame solutions from the client’s perspective.
- Experience in fintech, banking or lending.
- A strong product mindset confident running discovery, shaping ideas, and delivering outcomes that drive real business value.
- A collaborative leader able to bring people with you across engineering, sales, and customer success, without needing direct authority.
- Clear communication able to translate complex needs into actionable work for engineering and compelling stories for sales and marketing.
- Ownership and accountability – you take responsibility for adoption, outcomes, and learnings, rather than shifting blame.
- Adaptability, structured and process-minded, but comfortable flexing as new insights or priorities emerge.
- A track record of delivery from shaping ideas through to launch, with evidence of learning from product metrics.
- Motivation by value driven by building products that solve real problems and deliver meaningful impact.
Non Essential but beneficial:
- Exposure to different company sizes – we value both scaling startup experience and lessons learned in bigger organisations. However experience in a smaller size scaling business would be beneficial.
- Familiarity with frameworks like Shape-Up (but mindset and adaptability matter more than methodology).
- Industry network and client relationships that can accelerate traction.
- Experience creating sales collateral or demo scripts (can be developed in role).
