Travel Support Specialist – Virtual
•Destinationknot· 14h
🎧 Support⏰ Full-time📈 Mid Level💰 $25k-65k🇺🇸 Las Vegas, USA
14h ago
Moxie·about 2 months ago
At Moxie, we empower ambitious aesthetic entrepreneurs to build profitable, independent practices—without burnout, overwhelm, or guesswork. In just a few years, we’ve grown from an idea to a global, remote-first team of more than 140 people, supporting hundreds of practices nationwide.
Our purpose is simple: to unlock sustainable success for aesthetic entrepreneurs, at every stage of their journey.
As the Data Project Manager at Moxie, you will play a key role in supporting the execution and quality of client data migrations and payroll setup processes. You’ll work cross-functionally with internal teams and external partners to ensure smooth transitions, timely updates, and high-quality outcomes. This position requires strong organizational skills, clear communication, and a proactive approach to problem-solving.
Migration Support & Quality Assurance
Execute and monitor client data migrations from various EMR systems into Moxie Suite using automated tools.
Perform detailed quality checks to ensure accuracy, completeness, and data integrity in all migration files.
Identify and escalate migration issues, discrepancies, or technical challenges to the appropriate teams.
Maintain clear and consistent documentation for each migration project.
Communication & Coordination
Provide regular internal and external updates on migration progress via email and/or Slack.
Collaborate closely with Provider Success Managers (PSMs), Onboarding Managers (OMs), and the Product and Engineering teams to ensure alignment and timely issue resolution.
Track migration milestones and follow up with stakeholders to keep projects on schedule.
Payroll Setup & Support
Initiate payroll setup processes for new clients and ensure all required documentation and data are correctly submitted.
Monitor the progress of payroll onboarding and assist in troubleshooting issues as they arise.
Communicate updates or blockers to the Payroll Team Lead and assist in coordinating resolution efforts.
Ad Hoc Operations Projects
Assist with special projects, process improvements, and administrative tasks as assigned by the Operations Manager.
Contribute to documentation and optimization of internal workflows related to migrations, payroll, and client onboarding.
Proficient in data handling and quality assurance with a high attention to detail.
Moderate technical proficiency with Google Sheets and/or Excel.
Excellent written and verbal communication skills for cross-team collaboration.
Strong organizational skills with the ability to manage multiple tasks simultaneously.
Problem-solving mindset with a focus on accuracy, timelines, and continuous improvement.
Ability to work independently while maintaining strong team alignment.
Migration Accuracy: Percentage of migrations completed without data errors.
Communication Responsiveness: Timely and clear updates provided to internal and external stakeholders.
Task Completion Rate: Adherence to deadlines for migration, payroll, and ad hoc tasks.
At Moxie, we believe in creating a workplace where everyone feels valued, trusted, and included. Our team lives by our values: act as owners, give more than we take, move with speed and care, and simplify and learn every day.
We welcome people of all backgrounds, experiences, and perspectives to apply. If you require any accommodations to fully participate in the interview process, please let us know, we’re happy to assist.