Enterprise Account Manager

The Role

Nanonets is seeking an Enterprise Account Manager to own Enterprise customer relationships within our Agents Pod, with a strong focus on upsell and POC-to-paid conversion.

This role sits at the critical intersection of post-sale execution and revenue expansion. You’ll engage customers right from the start of their journey, ensuring successful POCs while proactively identifying opportunities to expand scope, usage, and deal size early.

Your primary KPI will be POC conversion and early account expansion.

Roles and Responsibilities

• Own a book of POC-stage and early-lifecycle customer accounts within the Agents Pod
• Drive POC success and conversion to paid contracts, acting as the main commercial owner during the trial phase
• Proactively identify and execute upsell opportunities from the start (expanded use cases, higher volumes, additional workflows, agents, or teams)
• Partner closely with Solutions, Product, and Sales to ensure POCs are scoped for expansion and long-term value
• Run commercial conversations including pricing, packaging, expansion scope, and conversion terms
• Maintain clear visibility into pipeline health, POC status, conversion probability, and expansion opportunities
• Track and report on key metrics: POC conversion rate, early expansion ARR, and time-to-conversion

Requirements and Skills

• 3–5+ years of experience in Account Management, Customer Success (commercial), or Account Executive roles, ideally in SaaS, AI, or automation
• Strong experience owning POCs, pilots, or trial-to-paid motions
• Proven ability to upsell or expand accounts early in the customer lifecycle
• Comfortable running commercial conversations alongside technical or solutions-led teams
• Strong stakeholder management and communication skills
• Thrives in a fast-moving, ambiguous startup environment

Nice to Have

• Experience working with AI, workflow automation, or API-driven products
• Familiarity with usage-based or value-based pricing models
• Background in mid-market or high-velocity enterprise sales motions

Additional Information

Hybrid role, (twice a week in our Palo Alto office), based in the Bay Area, CA. Your base salary will be determined based on your location, experience, and the pay of employees in similar positions. The base salary range is $100,000 - $130,0000 per year.

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