Meet Peacock, NBCUniversal’s wildly entertaining streaming service that combines timeless shows and movies with timely news, sports and pop-culture. We’re growing our team of smart, hungry, and upbeat doers who crave the chance to build something new at the epicenter of content, tech and culture. We need fearless leaders and pop-culture fiends who work hard and fan harder. So, if you’re a creative problem-solver who just so happens to be the reigning champs at Parks & Rec trivia night, join our flock.
Description
NBCUniversal is hiring a Platform Operations Associate primarily responsible for the on-platform execution of VOD content under the Telemundo network, as well as other NBCUniversal brands. We’re looking for a calm, detail-oriented team member who can manage a large digital library in a fast-changing industry while also providing versatile support to the team. The Platform Operations team is tasked with ensuring the readiness of the streaming library by managing the artwork, metadata, and related assets that power it. This includes alternative and custom assets used in audience segmentation and multi-variant testing. It’s a 24/7 operation responsible for updating content based on performance, strategy, and events unfolding in real time.
We work in coordination with the Product, Marketing, and Customer Support teams in addition to other stakeholders. Therefore, this role will be involved in product enhancements, metadata optimization, and feature expansions that keep Peacock evolving and current in the streaming landscape.
Responsibilities
- Oversee the day-to-day operations of building and scheduling Telemundo’s VOD
- content — as well as the immersive pages and titles’ contextual features elevating
- Telemundo
- Oversee the day-to-day operations of building and scheduling NBCUniversal’s
- brand environnements (Bravo, NBC News, etc.)
- Ideate and collaborate on new product enhancements by advising on the
- operational implementation that’d bring said experience to life
- Provide additional support for tentpole initiatives across NBCUniversal verticals,
- including high-profile content launches, breaking news events, and marquee
- sporting events
- Evaluate incidents to identify immediate solutions and work with the Impact team
- to escalate issues to the proper departments if necessary
- Liaison between Merchandising Strategy, Product, Ad Sales, and Programming
- teams to ensure that all parties are informed of platform scheduling
- Support the Manager of Platform Operations in process optimizations, product
- enhancements, and both strategic and creative decision-making
- Required: Proficient in spoken and written Spanish and English
- 2+ years’ experience working on digital media platforms
- 2+ years of experience managing title operations or publishing at a largescale merchandising, e-commerce, or video service
- Experience with CMS toolsets
- Experience with AirTable
- Exhibit excellent organization and communication skills, attention to detail, and the
- ability to clearly and concisely articulate workflows and concepts for a variety of
- audiences
- Proactively identify opportunities to enhance processes for efficiencies and help
- develop new workflows for continual improvement for platform operations
- Excellent writing and presentation skills
Preferred Characteristics
- Hands-on experience managing complex publishing projects
- Comfort working with a range of content management systems and software tools
- Strong sense of ownership over accuracy and quality of work
- Ability to juggle multiple projects with different workflows and procedures
- Proven ability to set and meet deadlines for large-volume content publishing
- Clear, consistent communication with cross-functional teams
- Commitment to improving workflows and processes
- Maintain strong leadership skills and committed to being a team player
- A passion for television, movies, sports, and news
Additional Requirements
- Hybrid: This position has been designated as hybrid, which currently requires contributing from the office a minimum of three days per week. Beginning January 5, 2026, hybrid employees will be required to work from the office a minimum of four days per week. The Company reserves the right to change in-office requirements at any time.
- This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $65,000 - $75,000.
As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.
If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].
