NeoWork is seeking a proactive and highly organized Executive Assistant to provide comprehensive administrative support to our client. As an Executive Assistant, you will play a critical role in ensuring the smooth and efficient operation of one of our clients.
As an innovative BPO company, NeoWork is committed to providing exceptional and personalized support to our clients. As an Executive Assistant, you will directly contribute to our mission by customer service, sales processes, managing calendars, coordinating meetings and travel arrangements, preparing reports and presentations, and handling various administrative tasks.
We are looking for an individual who thrives in a fast-paced environment, has excellent communication and organizational skills, and possesses a high level of professionalism and confidentiality.
Responsibilities
- Manage inbox triage, ensuring timely responses and prioritization of emails.
- Organize and prepare meeting agendas, leadership sync activities, and follow-ups.
- Oversee ClickUp task management, ensuring tasks are updated and assigned efficiently.
- Support EOM (End of Month) reporting and other data tracking requirements.
- Assist with monthly accounting reconciliation and follow-ups to ensure accuracy and compliance.
- Help build and refine sales proposals in alignment with business objectives.
- Proofread marketing articles to ensure quality and consistency.
- Conduct ad hoc research projects to support strategic initiatives.
- Facilitate Slack follow-ups, ensuring clear and timely communication.
- Send NeoWork Academy course reminders to employees and learners.
- Support automation of processes for operational efficiency.
- Provide operational support for the Frame platform, an immersive workspace for remote teams.
- Assist with personal errands as needed for leadership team members based in Medellín.
Requirements
- At least 3+ years of proven experience as an Executive Assistant, Virtual Assistant or similar role
- Excellent organizational and time management skills
- Strong written and verbal communication skills
- Proficiency in using productivity tools and office software
- Ability to handle multiple tasks and prioritize effectively
- High level of professionalism and confidentiality
- Attention to detail and accuracy
- Ability to anticipate needs and proactively address issues
- Bachelor's degree in Business Administration or related field is preferred
- Owned computer or laptop and stable internet connectivity.
- Knowledgeable in Office 360, Google Apps, and client-facing communication.
Benefits
- We offer health insurance for contractors
- Holiday Extra Pay
- The work hours generally align with standard business hours in the US, with some potential flexibility depending on the client's needs.
- This is a 100% home-based position
- We prioritize the mental health of our team members and offer mental health days to support their well-being.
- In addition to the base salary, performance-based incentives are provided.
- There is an annual review and appraisal process in place.
- There are ample opportunities for professional growth and advancement within the company.
