HR Generalist (Employee Experience)

• Manage end-to-end onboarding and offboarding processes, including Day 1 induction and exit formalities 
• Act as a central point of contact for employee lifecycle queries and issue resolution 
• Coordinate with HR, IT, Admin, and other teams for smooth transitions and process adherence 
• Ensure accurate contracting processes and documentation such as labor contracts, movements, and termination decisions 
• Maintain and manage employee records and personnel files digitally and physically, ensuring compliance with internal policies and labor laws 
• Manage visa and work permit applications for expatriates and ensure timely procedures and legal requirements 
• Handle Workday-related queries and provide system support for employees 
• Initiate benefits programs for employees such as annual health checkup, mobile support top-up, business cards, awards, etc.  
• Prepare reports, SOPs, and dashboards using MS Office tools for HR metrics and compliance 
• Manage absence and benefits administration, ensuring timely updates and accuracy 
• Prepare and submit reports to the Labor Department for legal compliance 
• Support employee engagement initiatives, feedback collection, and action planning 
• Manage vendor-related documentation and billing processes to ensure timely submission and compliance with internal policies  
• Experience and good understanding of Social Security Fund and other insurance policies  

• Excellent communication skills in both English and Vietnamese (written and spoken).
• Demonstrated ability to manage a headcount of at least 400 employees.
• Minimum of 2 years’ experience as an HR Generalist.
• Proficiency in HR systems (e.g., Workday) and MS Office tools for reporting and dashboards
• Strong understanding of employment law, contracting processes, and compliance requirements.
• Core Competencies:
  • Hands-on experience in managing end-to-end onboarding and offboarding processes.
  • Knowledge of visa and work permit procedures for expatriates.
  • Familiarity with Social Security Fund and insurance policies.
• Additional Skills:
  • Strong organisational and problem-solving skills.
  • Ability to coordinate across multiple teams (HR, IT, Admin) for smooth process execution.
  • Experience in vendor management and billing compliance.

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies.

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.  All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion