Enterprise Account Executive - Multi-Unit Restaurants

We are seeking an Enterprise Account Executive to drive growth with multi-unit restaurant groups and hospitality operators. You'll own the full sales cycle from discovery to close, selling Palona's Conversational AI platform that transforms how high-volume restaurants answer calls, take orders, and book reservations. We're looking for a proven closer who thrives in startup environments, quickly builds credibility with executives, and delivers clear ROI for customers.

The ideal candidate will have experience selling to multi-unit restaurant operators, franchisees and hospitality executives. You'll own the full sales cycle from discovery to close, collaborating with marketing, product/engineering, and our AI specialists. Your goal will be to help Palona AI dominate the market and become the leading AI partner for restaurant leaders.

Responsibilities:

• Own the full sales cycle: discovery, demo, proposal, negotiation, and close,
• Target and engage key decision-makers across C-Suite, VP-level, GMs, and franchise owners
• Translate operator pain points (e.g., missed calls, staffing inefficiencies) into clear ROI with data, proof, and case studies
• Partner with marketing to co-develop outbound plays, ABM strategy, and restaurant-specific campaigns
• Use HubSpot to manage pipeline, forecast accurately, and maintain sales discipline
• Represent Palona at industry events, demos, and executive briefings
• Collaborate with customer success to ensure seamless handoff and accelerate customer time-to-value

Outcomes You'll Own:

• Pipeline growth and closed revenue from restaurant enterprise accounts
• Short sales cycles with clear business case alignment
• Multi-location, multi-market expansion opportunities
• Clear vertical positioning feedback to marketing and product