Pension Insurance Corporation (“PIC”) provides secure retirement incomes through comprehensive risk management and excellence in asset and liability management, as well as exceptional customer service. Our purpose is to pay the pensions of our current and future policyholders. We achieve our purpose by setting Companywide strategic objectives and driving a healthy culture based on our PIC Values of Resilient, Adaptable, and Loyal.
Role purpose
This role sits within the Policy Data Management (PDM) Team, whose responsibility forms part of the end-to-end transition of new business into PIC's operating model.
The PDM team works closely with many stakeholders (namely third-party administrators, Originations, Transitions, Pension Services and Reinsurance Operations, Finance Actuarial and Finance Accounts) to identify and validate all necessary data to support its operations and all downstream systems and processes.
The role requires the ability to:
- Effectively collaborate with all stakeholders to secure their buy-in and implement improvements to systems, processes, and technology, as appropriate.
- Apply knowledge and insights concerning the onboarding of new pension schemes and reinsurance treaties to the Policy Data Management (PDM) system and how this impacts our policyholders.
- Deliver strong business outcomes relating to capital, profitability, the Company brand and market reputation whilst achieving positive outcomes to our policyholders and internal customers on a consistent basis.
- Our Company values are expected to be reflected in the delivery and performance of every role.
Specific accountabilities assigned to the role of Policy Data Management Analyst within the Customer Operations function:
- Performing scheme and treaty onboarding through analysis of scheme benefit structures, data reconciliation, system preparation and calculation analysis
- Assisting with quarterly data updates by preparing data and analysing results of calculations
- Raising and chasing data issues with third-party administrators, Pension Services, Reinsurance Ops and Transitions in relation to the above 2 workstreams
- Raising and chasing file delivery issues with third-party administrators
- Processing new scheme and reinsurance business through setting up scheme and treaty details in the PDM system and providing outputs to the New Business Modelling team.
- Responding to queries raised by experience actuaries, often involving in-depth analysis of the underlying data within the PDM system
- Drafting, reviewing and maintaining procedure guides for the various PDM Team processes.
- Identifying issues with the Policy Reference Numbers in intercepted movements and resolving as appropriate
- Reviewing Policy Reference Numbers and policy statuses for new treaties being loaded to the LISA reinsurance administration system
