Training and Implementation Consultant

Pinewood.AI is seeking experienced automotive professionals to join our Training and Implementation Team, specialising in either the Accounts, Sales Admin or Aftersales modules of our platform. This role is central to delivering high-quality implementations for automotive retailers across the UK and internationally.

If you’ve worked as a dealership accountant / assistant accountant, or in the aftersales or sales admin departments within a dealership, and you are looking for a change in your career to move more into technology implementation and software training this is a great opportunity for you. In this role you will take your industry expertise beyond accounting and help a wide variety of retailers improve their financial processes, streamline operations and get the best from our platform.

We are looking for someone who thrives on collaboration, is confident in implementation and training, and has a problem-solving mindset with a passion for making dealership operations more efficient.

Key Responsibilities:

• Implement and configure the Pinewood.AI platform in new and existing dealerships, focusing on the Accounts module.
• Lead high-quality implementation projects, ensuring smooth transitions from legacy systems through to Go Live.
• Work closely with dealership stakeholders to understand finance requirements and align system configuration with business processes.
• Deliver clear, engaging, and tailored training sessions for finance teams, including accounts clerks, assistant accountants, and accountants.
• Provide ongoing consultancy, both onsite and remotely, to support adoption and optimisation.
• Proactively identify opportunities to improve implementation practices and enhance customer experience.
• Continuously develop your system knowledge across financial modules, functionality, and integrations.
• Act as a trusted advisor, helping customers gain the maximum value from our Automotive Intelligence Platform.

Requirements

• Experience working in a dealerships.
• Hands-on experience with a Dealer Management System, ideally Pinewood.AI.
• Confident in training and coaching others, with the ability to adapt to different teams and learning styles.
• Strong communication and presentation skills, able to build relationships with both finance teams and senior stakeholders.
• Highly organised with the ability to manage multiple implementations and priorities at once.
• Analytical and methodical approach with excellent attention to detail.
• Proactive and self-motivated, with a strong work ethic and collaborative mindset.
• Willingness to travel to dealerships as required.
• Full, clean UK driving licence.

Benefits

You can expect full on-the-job training, a flexible work environment, and room to develop a long-term career with us.

• Competitive salary based on experience (£28,000 to £32,000 per annum)
• Company car
• Company car
• Commission scheme (£10,500. £42,500 OTE)
• Share scheme
• Hybrid working
• 25 days holiday plus all UK bank holidays
• 4x life assurance
• Enhanced family-friendly leave - 5 months' full pay for maternity or adoption, plus 2 weeks' fully paid paternity/adoption leave and an extra 2 weeks to use as paid annual leave within 24 months of birth or adoption
• Employee Assistance Programme (EAP) - free, confidential 24/7 support for you and your immediate family (including counselling, legal & financial advice, and wellbeing resources)
• Ongoing training & professional development
• Free onsite gym (Birmingham)
• Cycle to Work scheme - save up to 40% on bikes and accessories through salary sacrifice
• Eyecare vouchers - free eye test and contribution towards prescription glasses
• Regular social events
• Employee recognition and awards

Why Join Us?
This is an excellent chance to use your aftersales knowledge in a new and rewarding way. By moving into this role, you can step out of day-to-day dealership operations and instead help retailers across the UK and beyond to improve efficiency, streamline their service and parts processes, and achieve more with our industry-leading platform. With continuous learning, career progression, and the opportunity to work on diverse projects, this is a fantastic next step for anyone who enjoys making a difference.

About Us:
Our story began more than 20 years ago, but right from the start, it has been rooted in the specific needs of the automotive industry. As automotive professionals as well as technologists, we wanted to build practical technology solutions that were designed around how automotive businesses work, recognising what makes them different. Pinewood.AI is an unparalleled Automotive Intelligence Platform that enables automotive retail customers and OEMs to drive growth and profitability throughout every aspect of their business.

Pinewood’s cloud-based secure end-to-end ecosystem unlocks the value of every customer. Our vision is to be the full-service technology partner that helps automotive retailers and OEMs run more efficiently and increase revenue by making better commercial and business decisions more easily.