Executive Assistant (Strategic Operations Partner)

Who We Are:Popmenu is a fast-growing restaurant technology company transforming how restaurants attract, engage, and serve their guests. Founded in 2016 and now serving approximately 12,000 locations worldwide, we pioneered a dynamic menu experience that converts more browsers into customers and replaces multiple standalone marketing tools with one integrated platform. A 4-time Deloitte Fast 500 category winner, Popmenu builds front-end SaaS solutions that help restaurants grow.

Popmenu is seeking a highly experienced, proactive Executive Assistant with a Chief of Staff orientation to support senior leadership and play a critical role in executive operations, event execution, and partnership enablement. This is not a traditional administrative role—it’s a strategic position for someone who thrives in fast-paced SaaS environments, is comfortable engaging with senior stakeholders, and can help drive high-impact business conversations forward.

This role goes beyond traditional administrative support. You will act as a strategic thought partner, execution lead, and connective tissue between executives, sales, and key external stakeholders. The ideal candidate is comfortable in the room where decisions are made—and confident in helping move those decisions forward.

This is an ideal role for someone who thrives in a high-growth SaaS environment, brings strong experience in event and conference planning, and excels at building polished, executive-ready presentations. The ideal candidate is comfortable traveling, supporting sales and partnership conversations, and coordinating complex, high-visibility initiatives while engaging confidently with clients and partners. We are seeking someone who is willing to grow beyond the Executive Assistant level.

Key Responsibilities:
Presentations & Executive Communications

• Build polished, data-informed presentations for board meetings, executive reviews, sales meetings, conferences, and partner discussions
• Serve as a trusted partner to executive leadership, helping manage priorities, workflows, calendars and decision-making
• Anticipate executive needs and proactively surface risks, gaps, and opportunities
• Prepare executive briefings, agendas, action plans, and follow-ups to ensure accountability

• Act as an extension of leadership in internal coordination and external communications
  

Events, Conferences & Executive Travel

• Prepare executive briefings, agendas, action plans, and follow-ups to ensure accountability
• Act as an extension of leadership in internal coordination and external communications
• Lead planning and execution for executive travel, conferences, off-sites, client events, and partner meetings
• Coordinate logistics for large conferences and high-profile events, including agendas, stakeholders, vendors, and on-site support.

Requirements

What We’re Looking For

• 5–8+ years of experience as an Executive Assistant, Senior EA, Business Partner, or Chief of Staff–adjacent role
• Experience in SaaS, tech, or high-growth environments
• Strong background in event planning, conferences, and executive travel
• Advanced presentation skills (Google Slides, PowerPoint)
• Comfort supporting sales and partnership efforts and participating in commercial conversations
• High emotional intelligence, executive presence, and discretion
• Strong written and verbal communication skills
• Willingness and ability to travel as needed
• Exceptionally organized, proactive, and comfortable operating with ambiguity

Bonus Points

• Experience supporting C-level executives
• Experience working with enterprise clients or strategic partnerships
• Familiarity with sales agreements, deal cycles, or revenue operations
• Prior experience in a Chief of Staff, Biz Ops, or Strategy role

Why This Role at Popmenu

• High-visibility role with direct exposure to executive leadership
• Opportunity to shape how Popmenu operates, partners, and shows up in the market
• Blend of strategy, execution, and relationship-building
• Fast-growing SaaS company with meaningful impact and momentum

Benefits

What We’re Serving:

- Genuine Core Values: We asked our employees what’s most important to them in the workplace and carefully sculpted our 4 core values to truly represent our company culture. On a quarterly basis, peers recognize each other for exemplifying our values with what we call “Super Booms”.

- Giving Back: In addition to our larger partners such as the Giving Kitchen, our culture champions (aka “Super Boom” winners) pick a cause they are passionate about, and we make a donation in their name.

- Visible Growth and Development: There is no way to avoid personal growth in a start-up! We keep innovating and improving and our team members keep growing as well.

- Company Ownership: When we say, “Act Like an Owner”, we put our money where our mouth is! Every single team member receives meaningful company equity options because we recognize that every role is important for our success.

- Benefits for the Whole Family: Along with the typical medical, dental, vision, 401K benefits, we’ve got your furry family members covered with our Wagmo Wellness Plan.