At PPRO, our mission is to simplify access to local payment methods and our vision is to enable the sale of goods and services to anyone in the world using their preferred way to pay. We empower partners such as Ant Group, PayPal and Stripe to access new markets, connect with more customers, and accelerate their growth.
Our strength lies in our diverse global team with 50+ nationalities and 10+ international locations- all united around one goal – to deliver the best possible products and services to our partners and customers. While our company mission is to keep innovating global commerce, our internal mission is to #chooseaction, #beopen, #thinkcustomer, #gofurther and #wintogether
The Purpose:
We are looking for a motivated and detail-oriented Scheme Partnership Manager to join our Partnerships team. This role offers an excellent opportunity to develop expertise in managing relationships with payment schemes while supporting the wider team in delivering high-impact initiatives. You will play a key role in coordinating day-to-day operations, managing CRM data, supporting Quarterly Business Reviews (QBRs), and contributing to strategic projects. Over time, you will have the opportunity to take ownership of a small portfolio of schemes, developing your own relationships and commercial responsibilities.
Key Responsibilities
- Support senior team members in the daily management of payment scheme relationships across a range of products and geographies.
- Maintain accurate and up-to-date CRM records, ensuring key information is captured and accessible.
- Coordinate team-wide initiatives, tracking progress, deadlines, and deliverables.
- Prepare materials for QBRs, including gathering data, analysing performance metrics, and drafting presentations.
- Assist in preparing CRM reports and dashboards to monitor relationship health and track key actions.
- Conduct data analysis to identify opportunities, risks, and performance trends within scheme portfolios.
- Liaise with internal stakeholders across Product, Marketing, Operations, and Compliance to deliver on scheme-related activities.
- Take ownership of a small portfolio of payment schemes, managing the relationship, monitoring performance, and identifying growth opportunities.
Skills & Experience Required
- Some experience in partnerships, account management, payments, or a related commercial role is beneficial (but not essential for the right candidate).
- Strong organisational skills and attention to detail, with the ability to manage multiple priorities.
- Confident in using data to identify trends and make recommendations.
- Proficient in Microsoft Office/Google Workspace, with strong Excel/Sheets skills.
- Excellent written and verbal communication skills.
- A collaborative mindset, with the ability to work effectively with colleagues across departments.
- Proactive and eager to learn, with a genuine interest in the payments and fintech industries.
- Spanish speaking would be beneficial
What We Offer
- Exposure to senior stakeholders and the opportunity to develop a career in partnerships and payments
- Hands-on experience managing real commercial relationships.
- Structured learning and development opportunities.
- A supportive team environment and a collaborative company culture
- Competitive salary and benefits package.
What's in it for you ?:
Hybrid working - We offer a hybrid structure with a 3 days / week on site expectation, so you can strike the balance between office and home working. In addition to our 28-day holiday allowance, we also provide a work from abroad policy, enabling employees to work remotely for up to another 30 days per year
Learning and Development - We offer a GBP 500 annual budget to support your professional growth—because investing in your development benefits us all. In addition, we provide leadership cafés, on-the-job training, and other opportunities to help you grow your skills and thrive in your role.
Insurance - Because better safe than sorry - we want our employees to benefit from various insurances including a medical insurance (BUPA health care plan) and a 5% matching pension plan through Now Pensions.
Enhance Family Leave - We understand the importance of family - that's why we offer enhanced family leave to support you during key life moments.
Workplace Nursery Scheme - Save on childcare through salary exchange
Gym membership - PPRO helps contribute towards the costs of your gym membership, supporting your physical fitness journey while easing the burden on your wallet
Mental Health Platform - We’ve teamed up with a top well-being platform to provide one-on-one therapy, chat therapy, therapist-led courses, guided meditations, and more.
Our HQ office on Procter Street, is a short walk from Holborn, Farringdon and Covent Garden so if you’re a foodie there’s plenty nearby. The office is befitting a tech business and is set up for cross team collaboration.
Pet-friendly office- Because work is better with your paw-tners by your side
Our Principles:
We get things done: We are courageous; we take ownership, make decisions and get things done.
We act with trust and integrity: We listen first and challenge respectfully. We seek out and leverage diverse perspectives. We welcome and offer honest and open feedback, always assuming positive intent
We put the customer first: We are laser focused on delivering outstanding outcomes for our customers. We put the customer at the heart of what we do.
We make things better: We boldly explore new ideas and have an unwavering commitment to continuous improvement.
We work as a team: We collaborate closely and value team success over individual achievement.
