Senior Talent Acquisition Partner - Executive & Leadership

Relay is a digital banking platform that gives self-made business owners the tools and know-how to be great with money—bringing clarity, confidence, and control to every dollar earned, so they can turn hard work into lasting success. We do this by replacing financial guesswork with real visibility, transforming cash flow from a constant source of stress into a clear signal owners can use to run stronger, more resilient businesses.

At Relay, recruiting is a critical growth engine. As a Senior Talent Acquisition Partner - Executive and Leadership, you own high-impact searches end-to-end, with the majority of this role’s focus on executive and senior leadership hiring, with the flexibility to support other searches as needed.

This role is designed for a seasoned recruiter who can operate at multiple altitudes, acting as a trusted advisor to senior leaders on executive searches, while also driving predictable, high-quality outcomes across hiring. You bring rigor, judgment, and market insight to every search, balancing speed, quality, and long-term impact.

What You'll Be Doing

• Full-Cycle Recruiting: Own requisitions end-to-end, with a core focus on executive and senior leadership roles (Director+), and additional complex and critical searches (typically hard-to-fill positions, or roles with elevated business risk).

• Sourcing and Network Building: Proactively source and engage executive and senior talent through outbound outreach, referrals, networks, and targeted market mapping. Build and maintain long-term relationships with leadership-level talent, even outside of immediate hiring needs

• Hiring Manager & Senior Leader Partnership: Partner closely with our leadership on sensitive, high-stakes, or confidential searches and act as a trusted advisor by shaping role definitions, success profiles, and hiring strategies; calibrate expectations, provide clear market perspective, and influence decision-making with confidence.

• Funnel Ownership: Track and improve interview velocity, pass-through rates, and time-to-fill for each role you own, with a focus on executive and senior hires.

• Candidate Experience: Deliver a high-touch, white-glove candidate experience for executive searches, while ensuring all candidates receive timely, professional, and human-centered engagement

• Collaboration with Talent Attractors: Partner closely with Talent Attractors when sourcing support is provided, ensuring pipelines are targeted, diverse, and converting effectively

• AI-Enabled Recruiting: Leverage existing and emerging AI tools for sourcing, screening, scheduling, and reporting to improve efficiency, quality, and predictability

• Data, Reporting & Insights: Own weekly reporting for your roles, translating funnel data and qualitative insights into clear actions and recommendations. Surface risks, trade-offs, and decision points early, particularly for executive searches.

• Experimentation: Test and refine interview structures, assessment approaches, and candidate experience improvements to continuously raise the bar on leadership assessment quality, ensuring high-signal, well-calibrated hiring decisions.

Who You Are

• You bring 6+ years of recruiting experience in high-growth environments, with end-to-end ownership of executive and senior-level searches (in-house and/or agency experience is a plus)

• You are equally effective recruiting executives and operating hands-on across other critical roles when needed

• You are thoughtful about prioritization and comfortable making trade-offs to protect executive hiring outcomes.

• You are confident sourcing, pitching, and closing senior talent. You do not wait for candidates to come to you

• You are data-informed and outcome-oriented, using metrics and judgment to guide decisions

• You communicate with clarity and authority, earning trust with senior stakeholders

• You thrive in fast-paced, high-accountability environments where priorities shift and impact matters

• You care deeply about candidate experience, quality of hire, and long-term success

What Success Looks Like

• Executive Hiring Impact: Senior leaders hired through your searches are strong performers and culture carriers

• Hiring Predictability: Roles, particularly executive and senior leadership roles, are filled within forecasted timelines with minimal surprises

• Quality of Hire: New hires, particularly at the leadership level, demonstrate early impact and sustained success

• Stakeholder Partnership: Hiring managers and executives see you as a strategic partner, not an order taker

• Continuous Improvement: Hiring processes, funnel efficiency, and candidate experience improve quarter over quarter

Our Commitment to You

• Competitive salary and meaningful equity: Relay employees are Relay owners, complete with equity and a competitive salary.

• Comprehensive health benefits: enjoy full health benefits from day one. We offer flexible Health or Wellness Spending Accounts and medical, dental, and vision coverage for you and your dependents.

• Flexible vacation and time off: every team member starts with 15 vacation days and 5 flex days to use as needed, plus an extra week of office closure during the end-of-year holidays so you can take time off to recharge and come back better for our customers.

• Parental leave with top-up: we offer 12 weeks off with a 100% salary top-up for all full-time employees, regardless of location, and accessible for all parents: birthing, non-birthing, and adoptive.

• Hybrid work environment: we value meaningful collaboration and connection at our Toronto office three days a week, with lunch, snacks, and beverages on us.

• Dog-friendly space: can dogs really make you happy and healthy? We don’t know for sure, but since we don’t want to chance it, our office is 100% floof-friendly.

• Personal and professional growth: through ongoing feedback, mentorship, and coaching, work with peers and leaders who are invested in your growth and success.

• Top-tier equipment: as a Mac-first company, our Toronto offices have everything you need to produce your best work comfortably, from multiple screens to ergonomic seating.

• Social connection: we believe in celebrating our wins with two annual company-wide get-togethers, quarterly team events, happy hours, and special events and networking opportunities with industry leaders.

The Interview Process

• Stage 1: A 45-minute interview with a member of our Talent team

• Stage 2: A 60-minute Google Meet video call with our Senior Manager, TA

• Stage 3: A 45-minute in-person values interview with a member of our leadership team

• Stage 4: A take-home case study followed by a 60-minute in-person presentation to our Talent Leadership team

Why Relay Might Be the Perfect Fit For You

• You push relentlessly for reinvention: You’re built to constantly ask, “How can this be better?” Change excites you and you drive it. 

• You crave autonomy: We trust our team with big challenges and the freedom to solve them. If you’re someone who takes initiative, is comfortable taking risks, and seeks input when needed, you’ll find the freedom here empowering.

• You own your work: You take pride in your work, follow through on commitments, and feel a deep sense of responsibility for outcomes, not just tasks.

• You treat comfort as a red flag: You seek growth. When things feel too comfortable, you lean into change. You’re excited about stepping into the unknown and navigating new terrain to create something better alongside your team. 

• You care about impact, not noise: You care deeply about the substance of your work. You measure success by results, not recognition and you let your work speak for itself. 

• You’re energized by complexity and ambiguity: You enjoy tackling problems that don’t come with a playbook. You’re comfortable building from scratch, iterating as you go, and collaborating to shape the best path forward.

• You seek out feedback: We value directness, clarity, and respect. We believe honesty fuels great work and career growth. You see feedback as a tool for learning and improvement, and you know that open, honest dialogue is key to achieving the best results — together.

• You’re here for more than a job: At Relay, everything we do is in service of our mission to help small businesses thrive. To drive impact and have purpose here, that mission must matter to you too.

Our Promise

We’re driving real change for small business owners, powered by truly remarkable people. At Relay, you’ll find the confidence to take chances, trust to take initiative, and the support you need to build a career you love. Here, we make sure every team member feels empowered to make big decisions, encourage to ask tough questions, and challenged to take risks that result in work we’re all proud of. We give you the baton–you run the Relay.

What’s Important to Us:

Research shows that women-identifying and other marginalized individuals often apply only if they meet 100% of the qualifications. But no one is a perfect match on paper. If this role excites you, we’d love to hear from you and figure out together if it’s a great fit.

At Relay, we believe that diversity is key to building high-performing teams, and creating an inclusive work environment is our priority. We are an equal opportunity employer and welcome people of diverse backgrounds, perspectives, and skills.

We will work with applicants to provide accommodations at any stage of the hiring process. If you require accommodations during the interview process, please email your Talent Partner, and we will work with you to meet your needs.

Disclaimer: For compliance reasons, all offers of employment at Relay are conditional upon a successful background check & employment verification through Certn.