Digital Content & Operations Executive
Job Overview:
A forward-thinking UK-based recruitment business is looking for a highly organised and proactive Digital Content & Operations Executive. This role is ideal for a detail-oriented professional with experience in podcast management, social media content repurposing, CRM oversight, and administrative support.
You will work closely with a recruitment director, acting as an operational extension of their work across content, lead generation, and client communications. This is an opportunity to join a growing team, contribute strategically, and be part of a high-performing remote work environment that values initiative and results.
Key Responsibilities:
Podcast Management
- Edit full podcast episodes (audio and video where applicable).
- Upload and publish episodes across platforms such as Spotify, Apple, and YouTube.
- Write and upload episode titles, descriptions, tags, and show notes.
- Create timestamps and chapters aligned with platform requirements.
- Maintain a consistent release schedule and manage the publishing calendar.
- Repurpose episodes into short-form video clips for social media.
- Maintain a well-organised podcast asset library.
- Track performance metrics and provide regular reporting and insights.
Social Media & Content Repurposing
- Develop structured social media content plans from podcast material.
- Create and schedule posts across platforms including LinkedIn, Instagram, TikTok, and YouTube Shorts.
- Write post copy in alignment with the director’s voice and target recruitment audience.
- Manage all posting logistics, including thumbnails, tags, and formatting.
- Monitor engagement and recommend content adjustments based on performance data.
LinkedIn Engagement & CRM Management
- Manage the director’s LinkedIn inbox and comment responses.
- Identify and engage potential leads within the LinkedIn network.
- Maintain accurate CRM records, including tagging, notes, and statuses.
- Ensure CRM hygiene and run consistent lead follow-up workflows.
- Highlight high-intent leads and track response and conversion rates.
Meeting Coordination & Follow-Ups
- Schedule meetings with clients and prospects on behalf of the director.
- Send confirmations, reminders, and any relevant pre-meeting context.
- Prepare meeting research packs and write post-meeting summaries.
- Follow up with meeting notes, outcomes, and action items, ensuring momentum is maintained.
Audience Insight & New Business Support
- Build an in-depth understanding of the Ideal Client Profile (ICP) and target personas.
- Use insights to suggest outreach strategies and identify content themes.
- Proactively support pipeline development and flag potential business opportunities.
Performance Analysis
- Analyse podcast, social media, and LinkedIn performance data.
- Provide weekly and monthly performance reporting.
- Use data insights to recommend content themes and process improvements.
Automation & Technical Support
- Set up and manage automations using platforms such as Make, Zapier, HubSpot, and n8n.
- Automate routine workflows for content, CRM, and reporting.
- Document automation processes and proactively identify new efficiencies.
Administrative & Operational Support
- Organise internal documents, trackers, and shared files.
- Assist in preparing presentations and pitch materials.
- Provide basic support in bookkeeping, expenses, and general admin.
- Offer overflow support to other team members as needed.
Creative Support
- Use Canva to create clean, branded assets such as podcast covers, social templates, and simple slides.
- Follow existing brand guidelines and ensure visual consistency.
Qualifications and Experience:
- Minimum of 2 years' experience in digital operations, content marketing, or administrative support.
- Proficiency with social platforms (LinkedIn, YouTube, Instagram, TikTok) and content scheduling tools.
- Experience with podcast editing and social clip production.
- Familiarity with CRM systems and automation platforms.
- Competent in using Canva for basic design tasks.
- Strong attention to detail and ability to manage multiple tasks independently.
- Clear written and verbal communication skills in English.
- Access to a reliable laptop and high-speed internet.
