E-mail Marketing Associate

This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.

Our client is a growing direct-to-consumer organization operating at scale across email and SMS marketing channels. The team relies on clean execution, strong processes, and operational excellence to ensure campaigns are delivered accurately and on time. This role supports the day-to-day execution of lifecycle and promotional campaigns and plays a key role in keeping critical marketing channels running smoothly.

Location

Fully Remote | 9:00 AM – 3:00 PM EST (30 hours/week)

Role Overview

The Email Marketing Coordinator will support the execution of email and SMS marketing campaigns, focusing on campaign setup, scheduling, and quality control rather than strategy. This role works under the direction of a senior team member and is responsible for ensuring campaigns are accurately built, properly scheduled, and launched without errors.

This position is highly operational and detail-oriented, ideal for someone who is comfortable working within established processes, managing multiple campaigns at once, and owning the day-to-day execution of email and SMS workflows.

Key Responsibilities

Campaign Execution

• Set up, schedule, and deploy email and SMS campaigns based on provided briefs and timelines

• Build campaigns according to predefined structures, templates, and requirements

• Ensure campaigns are executed accurately and consistently

Platform & Workflow Management

• Manage day-to-day campaign execution within email and SMS platforms

• Maintain accuracy across audience targeting, personalization fields, links, and assets

• Support smooth operation of email and SMS channels

Quality Assurance & Accuracy

• Perform thorough QA checks prior to campaign launches

• Validate formatting, links, personalization, timing, and deliverability settings

• Identify and flag issues or errors proactively before deployment

Calendar & Coordination

• Maintain and manage the email and SMS send calendar

• Ensure campaigns are properly scheduled and coordinated to avoid conflicts

• Gather required assets, copy, and approvals from internal stakeholders

Operational Support

• Monitor active campaigns and execution workflows

• Communicate clearly with internal teams regarding timelines, updates, and issues

• Support continuous improvement of execution processes

Qualifications

Experience

• 2+ years of experience supporting email and SMS marketing campaigns in an execution-focused role

• Experience working within established campaign processes and workflows

• Background in DTC or e-commerce environments is a plus

Skills

• Strong attention to detail and quality control

• Ability to manage multiple campaigns and deadlines simultaneously

• Clear written and verbal communication skills

• Strong organizational and time-management skills

• Comfortable working with email and SMS marketing platforms

• Reliable, process-driven, and execution-focused

What Success Looks Like

• Email and SMS campaigns consistently launch on time and without errors

• Campaigns are accurately built according to briefs and requirements

• Internal teams experience smooth coordination with minimal last-minute issues

• Email and SMS channels operate reliably with minimal disruptions

• Issues are identified and communicated proactively

Opportunity

This role offers the opportunity to join a growing DTC organization and gain hands-on experience executing high-impact email and SMS campaigns. You will work closely with experienced marketing leaders, deepen your operational expertise, and play a critical role in ensuring one of the company’s most important marketing channels runs smoothly every day.

Application Process:

To be considered for this role these steps need to be followed:

• Fill in the application form

• Record a video showcasing your skill sets