We are seeking a sharp, resourceful, and highly organized Executive Virtual Assistant to support the touring, operations, and communications workflow of Acute Inflections, a national touring jazz duo.
The role focuses on venue research, communication management, customer support, and daily operational coordination. The ideal candidate is confident on the phone, detail-driven, persistent with follow-ups, and able to work independently in a fast-moving environment.
DUTIES & RESPONSIBILITIES
- Join weekday planning calls to stay aligned on priorities and upcoming shows.
- Research and contact potential concert venues nationwide using both AI tools and manual searches, along with researching suitable hotels for tours and caterers for shows.
- Track outreach, follow-ups, venue details, and responses in organized spreadsheets.
- Provide light weekend phone support by checking messages and returning calls as needed.
- Communicate professionally and warmly with fans, venues, and partners through phone, email, and social media.
- Manage fan and venue inboxes and ensure timely responses at the start and end of each day.
- Learn and navigate the WordPress backend to look up orders, resend tickets, and support basic troubleshooting.
- Maintain clear digital records, task lists, and documentation to support touring operations.
- Assist with simple Canva graphics, vendor outreach, and press research
Requirements
Knowledge or Skills Needed
- Excellent written and verbal communication skills.
- Customer service or telemarketing experience preferred.
- Comfortable using spreadsheets, research tools, and web-based platforms.
- Highly organized, detail-oriented, and consistent with follow-through.
- Familiar with Google Workspace and AI research tools (ChatGPT, Claude, Gemini, Perplexity).
- Ability to learn WordPress backend.
- Canva experience is a plus.
- Available for occasional weekend phone coverage.
- Resume must be in English
Tools Needed
- TalkRoute
- Google Workspace
- WordPress
- AI tools (ChatGPT, Claude, Gemini, Perplexity)
- Canva
- WhatsApp, Zoom/Google Meet, Discord
Benefits
- Fully remote work, Full-Time and Long-Term role (not project-based)
- Competitive Salary & appraisal opportunities
- HMO & Insurance
- PTO
- Lots of opportunities and areas for growth
