Virtual Assistant

Job Title: Virtual Assistant

Location: Remote

Job Type: Full-Time

Salary: $1,200 USD per month

About the Role

This role combines customer service, scheduling, order coordination, and marketing outreach. The ideal candidate is highly organized, tech-savvy, and comfortable with both inbound and outbound communication.

Key Responsibilities

Customer Support & Scheduling

● Answer inbound calls and respond to customer inquiries.

● Schedule and confirm in-home consultations and installation appointments.

● Maintain ongoing communication with customers throughout the order and

delivery process.

● Follow up with customers after installation to ensure satisfaction and request

Google Reviews.

Order & Operations Support

● Track orders with suppliers and confirm delivery dates.

● Communicate updates with the installation team and customers.

● Keep accurate records in CRM and scheduling systems.

Marketing & Social Media

● Manage and create content for Facebook and Instagram.

● Post regularly, engage with followers, and respond to comments/messages.

● Support email campaigns by adding new contacts and managing lists.

Lead Generation & Outreach

● Conduct outbound calls to Realtors, contractors, designers, and new

homeowners.

● Research and generate targeted call lists for outreach.

● Build and maintain a pipeline of leads for sales opportunities.

Qualifications

● Previous experience as a Virtual Assistant, Customer Service Representative, or Marketing Assistant.

● Strong communication skills (verbal and written).

● Proficient with CRM systems, scheduling software, and social media platforms.

● Creative and skilled in using Canva to design engaging social media posts

● Highly organized, detail-oriented, and comfortable juggling multiple tasks.

● Outbound calling or lead generation experience is a plus.

What We Offer

● Flexible, remote work environment.

● Training on our systems, products, and processes.

● Opportunity for long-term growth with a fast-growing local business.