Spring 2026: Ecommerce & CRM Intern, D2C (February to May)

Work Period: February 2026 to May 2026

Location & Schedule: This is a part-time 15 or 16 hour/week position in Needham, MA. Schedule options are: two 8-hour days onsite or three 5-hour days onsite. There is no relocation or housing assistance for this position.

Join the SharkNinja Early Edge Experience: Built for early career talent. Geared toward impact. Driven by speed. Whether you're in a co-op or internship, our early talent program is designed to provide valuable exposure to the industry and a fast-paced professional environment. You’ll dive into meaningful projects and tasks that sharpen your skills and deepen your knowledge. Along the way, you’ll benefit from professional development opportunities, community events, and connections that make your experience well-rounded and enriching. Your time with us will culminate in an opportunity to showcase your contributions and learnings to SharkNinja leaders because this is a program for those ready to shape what’s next — fast.

This role: As an Ecommerce & CRM Intern, Direct-to-Consumer (D2C), you’ll play a key role in optimizing site merchandising and CRM strategy across our digital platforms. You’ll collaborate with cross-functional teams, including Ecommerce, Sales, CRM, and Marketing, to enhance product listings, refine web content, grow and improve email communications, and help drive conversion and customer engagement across our DTC channels. If you’re data-driven, digitally curious, and excited to learn how brands connect with consumers in real-time: we want to hear from you.

Here are some of the EXCITING things you’ll get to do:

• Setup and manage creative assets for email and promotional campaigns
• Partner with internal teams and agencies to align on content needs.
• Experiment with new content forms and approaches to identify new opportunities, drive traffic and optimize conversions.
• Create and implement a strategic content calendar for both Shark and Ninja brands, including new product launch content, promotional emails, tips & tricks and seasonal moments; using data to ground content decisions.
• Support the Ecommerce team and cross-functional stakeholders to ensure product launches, promotional activity and customer communications lead to desired business results – driving sales and conversion rates through sharkclean.ca and ninjakitchen.ca
• Build and update web pages and site journeys in support of new promotional campaigns
• Ensure accuracy of all creative assets, linking, promotional and product setup for areas of focus
• Monitor website KPIs to understand content and sales performance, as well as customer engagement with email communications; using this data to identify optimizations and risks.
• Use industry insights and digital knowledge to identify opportunities to grow the SharkNinja CRM user base.
• Monitor key product inventory and flag stock risks and opportunities.

ATTRIBUTES & SKILLS:

• Education: Current student in their third year or beyond of a bachelor's program or currently enrolled in a master’s program
• Must be able to work a part-time 15 to16 hour-per-week schedule with a minimum of 2 days per week onsite in Needham, MA
• Interest in Ecommerce, Business, Marketing, and/or Digital
• Familiarity with GA360, CMS & CRM platforms; experience with Photoshop or Canva is a plus
• Solid understanding of marketing strategy and campaign execution
• Proactive, detail-oriented, and highly organized with strong time management skills
• Excellent written and verbal communication skills
• Proficient in Microsoft Office; intermediate Excel skills required
• Comfortable working with data—able to interpret metrics and identify meaningful trends
• Self-motivated with a strong interest in digital marketing and evolving platforms
• Strong problem-solving, analytical thinking, and decision-making skills
• Able to follow through on deliverables and resolve issues effectively
• Collaborative team player with a positive, can-do attitude

Please note that, due to the high volume of applications for early talent roles, response times may vary depending on the specific role and timeline. Our team appreciates your patience!