About KIND
Kids in Need of Defense (KIND) is a global leader in the protection of unaccompanied and separated children who are forcibly displaced from their countries of origin. Launched in 2008, KIND champions a world in which every child’s rights and well-being are protected throughout their journey to safety.
Building on its extensive programming and successful model in the United States, KIND is expanding in the Americas and Europe to bring its experience to bear in working with unaccompanied and separated children. Our work focuses on addressing the legal and mental health needs of this population; building strong partnerships and engaging in training and capacity strengthening with governments, NGOs, and the private sector; and advocating for systemic and pragmatic reforms to advance the rights of unaccompanied and separated children.
Position Summary
KIND seeks a Facilities Operations Coordinator (FOC) to ensure the smooth, compliant and efficient day-to-day operations of KIND offices through project execution, lease management, and compliance oversight. This role plays a critical part in maintaining compliance, safety, and operational efficiency while supporting key projects related to space planning, lease tracking, and vendor coordination. The FOC serves as a liaison between local teams, property management, and KIND’s broader Office Operations department, ensuring facilities needs are met both virtually and in person. This position will remotely support the Atlanta, Jacksonville, and Orlando offices, in addition to the Houston office.
This is a hybrid position based out of Houston, with the expectation of at least 2 days in-office.
This position is contingent upon continued funding.
Essential Functions
- Supports and enhances the overall workplace experience for staff by ensuring workspaces — physical or virtual — are safe, welcoming, and well-equipped to meet operational needs
- Performs quarterly walkthrough of sites to ensure safety, compliance and general upkeep.
- Serves as primary liaison for vendors and service providers; maintain a vendor management log including escalations and site-specific service record summaries.
- Coordinates with property management to resolve site issues (e.g. HVAC, electrical, plumbing), ensuring KIND’s needs are prioritized and tracked.
- Creates and maintains facilities documentation, including SOPs, emergency plans, internal and external access and safety procedures, Certificates of Insurance, and more.
- Supports and tracks lease agreements, including expiration dates, notice periods, and coordination of renewals or transitions.
- Assists in regional lease negotiations and vendor contract reviews, offering frontline insight and preparing documentation for Facilities Director.
- Assists in project scoping, scheduling, and milestone tracking using project management tools.
- Supports national-scale projects in assigned region as on-site coordinator.
- Provides administrative support for office-related procurement, budget tracking, the creation of procurement memos and expense reconciliation.
- Liaises with other organizational components and functions, and perform other duties as assigned.
Qualifications and Requirements
- Undergraduate degree preferred; or minimum of 2 years of administrative and facilities based experience.
- Must be fluent in English.
- Working knowledge of Microsoft Office Suites (such as Teams, Excel, etc.)
- Ability to work collaboratively and multi-task in our KIND environment, managing numerous priorities and emerging opportunities.
- Working knowledge of Microsoft Office Suite (such as Teams, Excel, etc.).
- Ability to work collaboratively and multi-task in our KIND environment, managing numerous priorities and emerging opportunities.
- Excellent organizational skills with the ability to work on multiple projects in a deadline-oriented environment; ability to prioritize tasks and delegate as appropriate.
- Demonstrate discipline and adaptability to effectively deliver on our core mission.
- Ability to multitask and work with a sense of urgency in a dynamic, fast-paced environment.
- Committed to practicing and supporting wellbeing and a work-home life balance.
- Experience working and communicating in a remote environment preferred but not required.
Our Benefits
- Medical, dental, and vision insurance with KIND paying 100% of the employee only portion of the premium for one of the three medical plan options, dental, and vision.
- Pre-tax flexible spending account (FSA) for both medical and dependent care.
- Pre-tax transit and parking spending account.
- Employer-paid life insurance and accidental death and dismemberment insurance.
- Employer-paid short and long-term disability insurance.
For a complete list of benefits, please click
here.
Our Focus on Wellness
KIND recognizes that our ability to help our clients starts with helping our team members. KIND has prioritized wellness for employees through Mindfulness and Wellness Trainings, Wellness Platforms, Employee Assistance and Resilience Programs, Time Away and Office Wellness Activities.
For more information regarding our Wellness initiatives please visit this
link.
Application Instructions
To be considered for this role, please submit an employment application at
supportkind.org/join-the-team, along with your resume and cover letter.
Disclaimer: KIND is committed to an ethical recruitment and hiring process and maintains a firm “no fees” recruitment policy. We will never charge a fee or ask for money as part of the application process. KIND also conducts all interviews via telephone or video conference, and at no time will KIND engage in a text or mobile app-based application or interview process. For more information, please visit the following website: https://supportkind.org/join-the-team/kind-employment-practices/. 