Talent Worx is seeking a skilled MS CRM + Framework Consultant to join our innovative team. In this role, you will be responsible for implementing and optimizing Microsoft Customer Relationship Management (CRM) solutions, leveraging the latest frameworks to enhance business processes and customer engagement. Your primary focus will be to configure and customize MS CRM applications to meet specific client needs while ensuring seamless integration with other business systems.
You will work closely with clients to understand their requirements, provide expert guidance on best practices, and drive successful implementation projects that enhance their customer relationship strategies.
Requirements
Key Responsibilities:
- Implement, configure, and customize Microsoft CRM solutions to align with client business objectives.
- Analyze business processes and provide recommendations for improvement using MS CRM functionalities.
- Utilize frameworks effectively to enhance CRM capabilities and ensure seamless integration with existing systems.
- Conduct thorough system testing and assist in user acceptance testing to validate solution effectiveness.
- Deliver training sessions and ongoing support to end-users, driving effective adoption of MS CRM tools.
- Troubleshoot and resolve any issues related to MS CRM functionality and framework integration.
- Stay current with Microsoft CRM trends, new features, and best practices to continually enhance service offerings.
Required Qualifications:
- Bachelor's degree in Information Technology, Computer Science, or a related field.
- 5+ years of experience as an MS CRM Consultant with a focus on implementing and supporting Microsoft CRM solutions.
- Strong knowledge of MS CRM functionalities and frameworks, including customization and integration capabilities.
- Proficiency in programming languages relevant to MS CRM (e.g., C#, JavaScript) and web development technologies.
- Excellent problem-solving and analytical skills to assess business needs and propose effective solutions.
- Strong communication and interpersonal skills, enabling collaboration with clients and technical teams.
Benefits
Work with one of the Big 4's in India
Healthy work Environment
Work Life Balance
