Travel Support Specialist – Virtual
•Destinationknot· 21h
🎧 Support⏰ Full-time📈 Mid Level💰 $25k-65k🇺🇸 Las Vegas, USA
21h ago
Tegnainc·4 days ago
TEGNA Inc. (NYSE: TGNA) helps people thrive in their local communities by providing the trusted local news and services that matter most. With 64 television stations in 51 U.S. markets, TEGNA reaches more than 100 million people monthly across the web, mobile apps, streaming, and linear television. Together, we are building a sustainable future for local news.
TEGNA, one of the most geographically diverse broadcasters in the U.S., is seeking an Accounts Receivable Specialist to join our Shared Services team. This position will be part of the TEGNA corporate team with company-wide responsibility but will be physically located at our NBC Affiliate in Indianapolis, WTHR. The Accounts Receivable Specialist will be responsible for maintaining the accuracy and integrity of the accounts receivable sub-ledger for assigned stations/accounts. Additionally, in collaboration with collector and stations sales, the Specialist will resolve credit balances – refund, application, or transfer. Overall, this position is responsible for a “clean” aging providing collectors accurate balances when making their collection calls.
Responsibilities :
• Identify balances needing adjustment and prepares online adjustment requests for routing
• Work with station personnel to move adjustment requests through the process per policy
• Reconcile customer receivable accounts and timely applies prepayments to invoices
• Research and reconcile account balances and account activity per station/customer request
• Provide account statements upon request
• Conduct research for short pay discrepancies and resolve to proper next actions
• Build and maintain positive relationships with station personnel and collectors
• Provide a high standard of customer service to both internal and external customers
Requirements:
Required Qualifications:
• High School Diploma or GED
• 2 years of active experience with accounts receivable balances using an aged balance report as the primary source tool in a high-volume entry environment with responsibility for hundreds of accounts and collaborating with remote personnel
• Knowledge of the accounting journal entry resulting from actions taken to resolve balances
• Understanding of cash application and AR procedures and is a “numbers” person
• Ability to quickly learn and achieve proficiency in new software applications as needed
• Strong analytical and problem-solving skills with the ability to manage multiple projects with competing priorities
• Excellent verbal and written communication skills including superior customer service skills
• Professionalism and strong work ethic
• Strong time-management and organizational skills
Preferred Qualifications:
• Two or four-year degree
• 4 or more years of experience
• Intermediate Excel skills – comfort exporting to Excel and manipulating results
• Broadcast Industry experience
• Wide Orbit Software experience
TEGNA offers comprehensive benefits designed to safeguard the physical, mental and financial health of our employees and their families. TEGNA offers two medical plan options for full and part-time employees through Blue Cross Blue Shield of Texas, as well as access to dental and eye care coverage; fertility, surrogacy and adoption assistance; disability and life insurance.
Our 401(k) program offers full, part-time and temporary employees the opportunity to contribute 1% - 80% of their pay on a pre-tax basis to TEGNA’s 401(k). Contributions made up to the first 4% of pay are eligible for a 100% match from the company and are 100% vested from day one.
Regardless of participation in TEGNA medical plans, ALL employees and their eligible family members receive nine free virtual doctor’s appointments with a physician through Teladoc, and 12 free annual therapy sessions with a licensed clinician through Spring Health.
TEGNA offers a generous Paid Time Off (PTO) benefit as well as nine paid holidays per year.
* Some jobs are covered by a collective bargaining agreement and thus some or all of the benefits described herein may not apply. For example, some newsroom bargaining unit employees receive health and retirement benefits under plans administered by the union.
EEO statement:
TEGNA Inc. is a proud equal opportunity employer. We are proud to be an equal opportunity employer, hiring and developing individuals from diverse backgrounds and experiences to add to our collaborative culture. We value and consider applications from all qualified candidates without regard to actual or perceived race, color, religion, national origin, sex, gender, age, marital status, personal appearance, sexual orientation, gender identity or expression, family responsibilities, disability, medical condition, enrollment in college or vocational school, political affiliation, military or veteran status, citizenship status, genetic information, or any other basis protected by federal, state or local law. TEGNA will reasonably accommodate qualified individuals with disabilities in accordance with applicable law. If you are in need of an accommodation in order to submit your application, please email [email protected]
Recruiting Fraud Alert:
To all candidates: your personal information and online safety are important to us. Only TEGNA Recruiters or Hiring Managers will reach out to you regarding consideration of your application or background. Communications with TEGNA employees will either come from a TEGNA email address with a domain of tegna.com or one of our affiliate station domains.
Recruiters or Hiring Managers will never request payments, ask for financial account information or sensitive information such as social security numbers.