Ready to elevate your career and join a fast-growing team in the digital world?
Join our dynamic team at Teleperformance in vibrant Barcelona and work on an exciting business development project with Google Products.
Purpose of the Role
Join our Business Development team and be the first point of contact for businesses across EMEA. You’ll identify new sales opportunities, engage with potential clients, understand their needs, and guide them toward the right solutions via outbound calls and emails.
Responsibilities
- Achieve SQO (Sales Qualified Opportunity) quota quarterly, and hit a target level of activity daily and weekly
- Manage a portfolio of assigned accounts to identify high potential prospects
- Educate customers on what we have to offer
- Execute daily outbound phone calls and emails (often cold calling), contact C-level decision makers, build quick rapport and assess needs.
- Understand prospects' pain points, gather technical requirements, correlate business needs to available Cloud solutions (solution-selling) and build value for next steps in the sales process
- Update and maintain prospect and customer data in Salesforce.com (CRM database). Manage leads, contacts, accounts, opportunities and activities in Salesforce.com
- Work towards team and individual goals for key performance indicators like productivity, conversion rates, opportunities and pipeline
- Diligently document customers notes and deal details over the course of a customer's interaction (using Salesforce.com) to ensure that clarity on the current and past state of customer interaction is available to all stakeholders at any given point in time.
Requirements
- BA/BS degree OR equivalent practical experience
- C2 level of Dutch
- Ability to speak and write English fluently and idiomatically
- Some experience in outbound sales, B2B sales or business development, ideally in the IT industry
- Some understanding of cloud computing concepts, in particular Google Cloud Platform solutions
- Ability to connect business needs with adequate solutions, strong business acumen
- Strong interpersonal skills and a high level of integrity and professionalism
- Comfortable working against an assigned quota in a phone based environment
- General IT skills: essential computer skills to navigate efficiently a computer based job
Desirable
- 1 year experience in IT outbound sales prospecting, with strong sales acumen and ability to persuade others and read situations well
- Experience in cold calling and successfully managing a large portfolio of accounts and contacts
- Experience using Salesforce or other CRM platforms
- Able to identify key decision makers and relevant stakeholders in a business conversation
- Goal oriented, self-motivated individual who is proactive, confident competitive and tenacious
- Understanding of local market and local business environment
- Process Excellence: Systematically improving organizational processes to enhance efficiency, effectiveness, and quality
- Collaboration: Working effectively with others, sharing ideas and resources to achieve common goals
- Communication: Exchanging information, ideas, and messages between individuals or groups through various channels and mediums.
- Emotional Intelligence: Understanding and managing one's own emotions and the emotions of others to foster positive relationships and enhance the impact of actions
- Open Mindedness: Considering and appreciating diverse perspectives and ideas, fostering collaboration
- Critical Thinking: Evaluating information and arguments, leading to informed and effective decisions based on data insights
- Solution Orientation: Approaching problems and challenges with a focus on finding practical and effective solutions
- Entrepreneurship: Having a mindset characterized by innovation, creativity, risk-taking, and a proactive approach to problem-solving and opportunity identification
Benefits
- Full time position (39h per week, Monday to Friday).
- This is a Hybrid working model in Barcelona.
- Salary: 23.876€ gross/year + up to 3.408€ gross/year in bonus.
- Referral Program: Bring a Friend and get a Referral fee (up to 2.000€ depending on the language/project).
- Permanent Contract.
- Relocation support
- A permanent presence of coaches who will facilitate your personal and professional development.
- Established career path to grow within the project.
- Bi-weekly, monthly or quarterly contests.
- Employment with the world's largest provider of contact center services.
- Excellent work environment, great colleagues, social arrangements and personal development.
- Dynamic business casual environment with colleagues of all ages gathered in a highly-motivated team.
Diversity, Equity & Inclusion
TP is home to a global family with various backgrounds and lifestyles. We will always embrace diversity and never discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences
