Financial Accountant

Job Summary

At Ten, our goal is simple: to become the most trusted service business in the world.

We are the global market leader in lifestyle management and concierge services, operating through a strong international office network with over 1,000 employees worldwide. Our service is delivered through Ten’s proprietary technology-enabled platform combined with the expertise of our highly trained lifestyle managers.

Ten is growing rapidly, with ambitious plans to innovate, inspire, and continue improving the lives of millions of members globally. We are looking for a Financial Accountant to support this growth and help ensure the accuracy, integrity, and compliance of our financial operations.

As a Financial Accountant, you will play a critical role in maintaining accurate financial records, supporting monthly close processes, managing cash flow reporting, and ensuring compliance with regional statutory requirements, including audits and local filings. You will work as part of the Global Finance Team and collaborate closely with Operations and regional stakeholders.

Key Responsibilities

Financial Accounting & Reporting

• Support the monthly close process for global entities, including preparation of journals, schedules, and analytical reviews
• Self-review monthly accounts and proactively identify and adjust discrepancies
• Perform balance sheet reconciliations and liaise with local accountants to ensure accuracy
• Prepare VAT returns and manage corporate member schemes
• Conduct intercompany reconciliations and oversee subsidiary funding
• Manage monthly bank reconciliations, including foreign currency revaluations
• Maintain fixed asset registers and calculate monthly depreciation
• Manage prepayments and accruals
• Reconcile credit cards and support accounts payable activities

External Audits & Statutory Filings

• Take ownership of local statutory filing requirements and audit coordination
• Ensure all audits and regulatory submissions are completed accurately and within deadlines
• Liaise with internal finance stakeholders to enable timely audit completion and filings

Cash Flow Management

• Maintain and continuously improve regional cash flow reporting tools
• Prepare and manage regional cash flow forecasts
• Analyse cash flow variances against budget and escalate material variances to the Group Financial Controller
• Deliver regular cash flow reports and ensure adherence to banking controls
• Own and manage regional payables processes, ensuring timely payment of suppliers and staff

Payroll & Compliance

• Process payroll for assigned entities, including payments, journal entries, and reconciliations
• Submit payroll-related documentation to relevant authorities
• Ensure compliance with local and international financial regulations
• Support internal and external audits by preparing required documentation
• Collaborate with local management and the Global Finance Team

Other Responsibilities

• Support the Head of Accounting and Group Financial Controller with ad-hoc projects
• Drive automation and continuous improvement within regional accounting processes

Behavioral Expectations

As a Financial Accountant at Ten, you are expected to role model our core values of being Member Focused, Trustworthy, and Pioneering. You will demonstrate a positive, solution-oriented mindset, strong attention to detail, and a proactive approach to problem-solving. The role requires the ability to work effectively in a fast-paced, deadline-driven environment while maintaining high standards of accuracy and integrity.

We value diversity and are committed to creating an inclusive workplace where all employment decisions are based on merit, performance, and business needs.

Education & Experience

• Professional accounting qualification such as ACCA, CIMA, or equivalent
• Proven experience in a Financial Accountant role, preferably in a fast-paced environment
• Strong analytical and numerical skills
• Experience with payroll processes and financial systems is an advantage
• Advanced proficiency in Microsoft Excel
• Experience with financial reporting tools

Requirements

• Proven experience managing end-to-end accounting processes
• Strong knowledge of financial reporting, compliance, and controls
• Ability to improve accuracy, efficiency, and automation in finance processes
• Experience working with global and cross-functional teams
• Excellent analytical, communication, and organisational skills
• Ability to meet tight deadlines, including month-end close
• Advanced Excel skills; Power Query knowledge preferred
• Strong attention to detail and ability to interpret and communicate complex financial data to non-finance stakeholders

Benefits

Our people are at the heart of the business and we have a culture of recognition and reward - both through regular appraisals but also annual Extra Mile Awards where we celebrate those who have gone that extra mile in their role. We also encourage all our staff to incorporate their aspirations and interests into their career at Ten and we are there every step of the way in supporting development.

All our employees also enjoy a range of benefits regardless of where they are based. Not only do we offer a remote work option, but employees also get 3 extra days of annual leave in their third year and an extra month of every 5 years. In line with these milestone lengths of service, we also operate a Ten Loyalty Reward program – this is a bonus (although we prefer to refer to this as ‘extra spending money’) that is awarded once these milestones are reached. The thinking behind the program is that not only does it recognise and reward commitment and loyalty to the business, but it can also be used to fund the adventures to be had during sabbaticals – this is the main intention and driving force behind the program. We want to give our people extra spending money so that they can truly enjoy their sabbaticals.

Other benefits that Ten offer, specific to the South Africa office, range between access to ICAS Employee Health and Wellness (EHWP) services which are confidential and free for all employees to use, all the way through to various discounts on both travel and entertainment events (the latter is of course available regardless of location). There are also lots of social events throughout the year as well as a break-out room where employees can relax (or, if they wish, play one of the numerous games we provide!) whilst enjoying our latest fruit drop.

We also offer a company contribution towards medical aid, transport home for those working a late shift (applies to those who don't have a car) and, one of our more popular perks, working holiday opportunities with the ability to work from any of our 20+ offices without taking annual leave.

Preference will be given to candidates in alignment with the employment equity plan of the organization

Ten works with a small Preferred Suppliers List currently, focused on specialists in each location. Please note we are not accepting any further agencies onto our PSL at this time.

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