The Halo Trust·10 days ago
Reporting To: Global Head of Digital Platforms
Salary: Circa £45,000
Location: UK with occasional travel to London/ Wilton offices
Contract: 12-month FTC with a potential to extend.
Role summary
We’re looking for a user-centred web content manager to own and deliver our website content strategy, planning for the creation, delivery and governance of useful, usable content.
Working with subject matter experts, you’ll review, evaluate, update and guide the creation of content, ensuring it’s user-centred, accessible and optimised for search, and delivers organisational objectives.
You’ll be a champion of UX principles and content best practice, supporting writers across the organisation to create the best possible online content that puts the needs of our users first.
Strong in project management and content design, you’ll be responsible for making our website easier for people to navigate, understand and use, from a single piece of content to an end-to-end journey. A top priority will be increasing completion of key site tasks such as donating and signing up for our e-newsletter.
The HALO Trust works in some of the world’s most volatile conflict zones, so we’re looking for somebody who can be agile and responsive when unpredictable crises occur and ensure our homepage reflects our priorities in real time.
Reporting to the Global Head of Digital Platforms, this is a fantastic opportunity to play a key role in transforming the way we communicate with our external audiences.
Responsibilities
Develop our website content strategy, enacting plans for the creation, delivery and governance of useful, usable content
Work with stakeholders and subject matter experts to translate needs into website solutions, including actionable tasks for the development team via the backlog
Contribute to the continual iterative improvement of the site:
Oversee publication of all website content
Ensure appropriate content is shown to the user in the right place and in the best format, with a focus on increasing completion of top site tasks such as making a donation and signing up for our e-newsletter.
Mentor our small group of website editors:
Measurement and evaluation:
Collaborate with relevant colleagues such as the Senior Digital Marketing Manager to ensure digital components are optimised to work together and that user journeys across digital touchpoints are seamless