About the Team
At Dolap, we lead the transformation of second-hand fashion with a tech-powered, community-driven approach.
From circular fashion awareness to seamless buyer-seller experiences, we turn purpose into action—at scale. Our agile, cross-functional teams shape the future of sustainable commerce with bold thinking, real-time innovation, and a passion for impact. In a dynamic, collaborative environment, we grow together—while making fashion more conscious and accessible for all.
In the Marketplace Development role at Dolap, you'll be responsible for both developing various commercial initiatives for sellers and leading those projects by collaborating with different teams. This position offers you the opportunity to enhance the Dolap application and achieve its commercial goals.
Responsibilities
- Establish the capabilities to ensure that the fast development of the marketplace and the number of sellers is not detrimental to the customer shopping experience
- Plan and scope user research studies, working backwards from user needs to identify areas that can drive impactful seller and shopper experience
- Define seller segmentation strategy, and design/iterate processes and initiatives to measure the sellers’ performance and rank them accordingly
- Define the platform service standards and control mechanisms, and create the corresponding sellers’ incentives and penalties
- Collaborate with product and growth teams to provide sellers with the tools to understand the service standards, make informed decisions and take actions
- Work closely with analytics and data science teams to answer various business-related questions and assist decision making
- Conduct projects end-to-end from early stage research through development, in consultation with stakeholders
- Act with a growth mindset with understanding of key ecommerce metrics
- Design and track marketplace development KPIs to ensure that the organization moves towards the right direction
Expected Qualifications
- Bachelor's degree preferably in Engineering, Economics, Statistics or relevant fields
- At least 2 years of experience in e-commerce, telco, digital services, or FMCG / consumer products.
- Good understanding of e-commerce and marketplaces, new business models
- Strong understanding of e-commerce and marketplace dynamics, new business models, and category management, including ownership of category performance, assortment health, and growth initiatives.
- Basic knowledge of SQL with the ability to run queries and conduct self-service analyses.
- Proven ability to work with cross-functional teams across business-development, marketing, operations, product development, etc.
- Enjoys the challenge of simplifying complex data, processes, and concepts to highlight key insights and guide decision-making.
- Experienced in identifying and resolving user pain points and designing user journeys
- Experienced in "agile" working environment and project management and familiar with project iteration culture
- Proactive, able to deal with ambiguity, and meet deadlines in a fast-changing environment
What We Offer
- Hybrid working model with flexibility: a schedule that helps you find the right balance between flexibility and team bonding, including work-from-abroad opportunities and a summer working model.
- Customisable FlexBenefits budget: Adjust your daily meal allowance, choose your health insurance package (and extend it to your spouse or children), and pick from additional benefits like fuel support or Trendyol shopping credits.
- Well-being support: Access to location-based in-house doctors, as well as psychologist and dietitian support, and HPV vaccination provision.
- Personalised training allowance and learning opportunities: Use your annual budget for any training or conference of your choice, explore our Learning Management System (LMS) anytime, and join in-person learning sessions offered throughout the year.
- Responsibility from day one: Take full ownership from the start in a culture where every voice is heard and valued.
- A diverse, international team: Collaborate with global peers across our offices in Berlin, Amsterdam, Dubai, and beyond, in a startup-spirited and collaborative environment.
- Opportunities to grow with the best: Tackle meaningful challenges, develop through hands-on experience, and grow with the support of expert guidance and global mentoring.
- Meaningful connections beyond tasks: Be part of team rituals, events, and social activities that help us stay connected and inspired.
Take the Next Step
If this role excites you, apply today, we look forward to taking the next step with you.
