Customer Success Transformations Lead
•Cresta· 11h
🎧 Support⏰ Full-time🎯 Lead / Principal🇺🇸 USA
11h ago
Usafacts·4 months ago
The Organization
At USAFacts, we believe facts deserve to be heard. We are on a mission to provide a comprehensive and unbiased look at our country by the numbers. Democracy thrives on serious, reasoned, and informed debate. And we’re here for it.
Founded and funded by Steve Ballmer, former CEO of Microsoft, USAFacts answers questions around government spending and outcomes. While these are basic questions, finding the answers is hard. But it’s also pretty exciting. We pull together data from thousands of jurisdictions to normalize, contextualize, and visualize these metrics so the data is approachable and understandable.
Every day, we learn something about our country, how to make complex data understandable, and how to make the American people interested in the numbers. We’re a collaborative group and are always learning from each other, too. The team is mission driven, with no political agenda nor commercial incentive; we do this work purely as a public service.
Oh, and to top it off? USAFacts was named to Fast Company’s List of the World’s Most Innovative Companies for 2025! Learn more about us at usafacts.org and linkedin.com/company/usafacts.
We’d love for you to bring your talents and your curiosity to come make a difference!
The position is based in Bellevue, Washington and our organization practices intentional hybrid work. All USAFacts employees are expected to work on-site Tuesdays, Wednesdays, and Thursdays during overlapping core hours of 10:00 am to 3:00 pm. Mondays and Fridays remain flexible work-from-home or office workdays.
This intern position is a not-exempt role located in Bellevue, WA. The intern role is paid at a rate of $30 per hour. It is not eligible for company benefits but will be provided with an ORCA card for transportation to and from work or parking in/near the building. The internship is available from May-September, depending on school schedule and we do not coordinate credits through the intern’s institution.
Nonpartisan Commitment
USAFacts is a nonpartisan, not-for-profit organization dedicated to making government data accessible and understandable as a free public service. Consistent with our Political Activity Policy, and to preserve the trust and neutrality essential to our mission, all employees must refrain from political activity that could compromise our impartiality. This includes making political donations, volunteering for or publicly supporting political candidates, parties, or campaigns. Additionally, employees are expected to avoid expressing partisan views on public platforms where they are identifiable as affiliated with USAFacts. This policy helps ensure our work—and our organization—remains trusted, fact-based, and free from political influence.