Customer Success Manager
•Walkme· 1d
🎧 Support⏰ Full-time📈 Mid Level🇯🇵 Tokyo, Japan
1d ago
Versaterm·3 months ago
The Company
Versaterm is a global public safety solutions company helping agencies transform how they serve their communities. Since 1977, we’ve been building an ecosystem of intuitive tools designed for public safety agencies, forensic labs, court systems, schools and other institutions. Through purposeful integrations and a selective growth strategy, we focus on improving workflows to help our customers achieve more efficient operations, better service and more just outcomes.
Our teams are driven by innovation, expertise and an unwavering commitment to customer success. As we continue to grow and expand our ecosystem, you’ll have the opportunity to contribute to solutions that enhance community safety and transform the future of public safety technology. If you’re passionate about making a meaningful difference, we’d love to hear from you.
The Role
The Program Manager, Software Engineering plays a key delivery role within ongoing Technology Modernization initiatives. This role supports the planning and delivery of initiatives and the coordination of workstreams across product, infrastructure, applications, and operations. This role ensures projects are delivered on time, within scope, and aligned to the using standardized PMO practices.
This role will collaborate with Engineering, Product, and Operations leadership to advance the organization’s long-term technology strategy. You will play a pivotal role in shaping the future of our technology and ensuring that our products are built to the highest standards. You’ll have the opportunity to drive innovation and impact the direction of our business in a significant way. This job posting is being used to fill an existing vacancy.
What You Do
What You Bring
Impress Us With
This position requires a security clearance from the Government of Canada. Candidates must be legally authorized to work in Canada and must successfully obtain and maintain a Reliability security clearance. Please note that specific customer contracts may impose additional security verification requirements. Obtaining and maintaining all required security clearances is a condition of employment. For more information on the Government of Canada's security screening process, please visit Public Services and Procurement Canada.
Versaterm is committed to fair and equitable compensation that is competitive, consistent, and aligned with the value each role contributes to our organization. The starting salary for this position will be dependent upon many factors, such as the successful candidate’s skills, experience, education, training as well as internal equity, market data, and business needs. In addition to base salary and our comprehensive benefits offering, some roles may also be eligible for variable compensation such as incentive plans or discretionary performance bonuses.
Versaterm does not use AI in the recruitment process. All stages of recruitment decisions are lead by people, including our qualified acquisition team and our experienced hiring managers.
Versaterm is an equal opportunity employer and is committed to equity, diversity, inclusion, and a barrier-free workplace. Accommodations are available upon request throughout all stages of the recruitment process and apply to the terms and conditions of employment. For more information, please contact [email protected].