Senior Product Delivery Manager

We’re looking for a high-agency Senior Product Delivery Manager to lead cross-functional delivery efforts for new products and enhancements across Visa Direct, ensuring successful execution from concept to market.

The successful candidate will be a dynamic leader who is passionate about developing delivery talent, fostering a culture of ownership and collaboration, and enabling high-performing cross-functional teams to deliver value at pace.

What we expect of you, day to day:

Key Responsibilities:

Delivery Execution & Performance

• Lead cross-functional delivery efforts for new product launches and enhancements across Visa Direct, ensuring successful execution from concept to market.
• Partner with Product Managers and Engineering Leads to coordinate execution and roadmap alignment.
• Monitor delivery health and performance using standardised KPIs, identifying risks and implementing mitigations.
• Act as an escalation point for delivery blockers, facilitating resolution and decision-making across teams.
• Ensure requirements are high quality and delivery-ready, and that commercial milestones are met.

Leadership

• Build and maintain relationships with senior stakeholders, ensuring effective communication across all levels of the organization.
• Provide coaching and mentorship to delivery managers, promoting best practices and continuous improvement.
• Demonstrate Visa leadership principles and foster a culture of transparency and accountability.

Continuous Improvement

• Drive delivery excellence and continuous improvement across the program team.
• Conduct retrospectives and implement changes to improve delivery outcomes.
• Champion delivery excellence and scalable practices aligned with Visa’s Product Lifecycle Management framework.

This is a hybrid position. Expectation of days in office will be Tuesday, Wednesday and Thursday.

Basic Qualifications:

• 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD

Preferred Qualifications:

• 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD
• 10 + years of experience in program management, Agile Delivery, or Project Management roles, preferably in a software-first Fintech or start-up environment.
• 5+ years of experience as a line manager with a strong track record in coaching and career development.
• Familiarity with Agile and/or scaled Agile frameworks, and delivery best practices in technology-led environments.
• Proven track record of successfully delivering large-scale products or solutions in a matrixed, global organization.
• Demonstrated experience working with cross-functional teams including engineering, product, operations, and compliance.
• Strong problem-solving and decision-making skills, with the ability to resolve conflicts and unblock delivery.
• Excellent communication skills with both technical and non-technical stakeholders.
• Personal Qualities
• A self-starter who takes accountability for getting things done.
• Strong stakeholder management and influencing skills across cross-functional teams.
• Comfortable challenging the status quo and curious about how things work.
• Excellent written and verbal communication.
• Exceptional structure and attention to detail.

Work Authorization: Permanent Authorization to work in the U.S. is a precondition of employment for this position. Visa will not sponsor applicants for work visas in connection with this position

Relocation: This role does not provide relocation assistance.

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY:  The estimated salary range for this position is $152,500 to $243,700 USD per year, which may include potential sales incentive payments (if applicable).  Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.