Senior Account Manager

The role:

We’re looking for a Senior Account Manager who is coming from a creative agency background, with 4-5 years of experience at least. This person is passionate about brand & communication and keen to be part of a growing agency and team with ambitious ideas. They will work closely with and reporting to the team's Account Director and will be a core part of the cross-functional team, and one of the daily contacts for one of our key clients.

What you’ll be doing:

• Creating strong relationships with day to day Clients and Agency colleagues
• Developing and implementing strategic plans to manage and grow accounts
• Retaining clients and building strong, trusting relationships
• Understanding client needs and identifying new business opportunities within your portfolio
• Providing superior customer service and ensuring client satisfaction
• Communicating and coordinating with internal teams to deliver solutions
• Being the knowledge keeper and promoter for the Client’s business and brand
• Working with the Creative Team to ensure that work is being progressed through the Agency as planned and on time, initiate changes/improvements if necessary
• Understanding of big picture finances (income, profit, scope & contract)
• Presenting and selling creative ideas and production estimates when required. Identify and act on these opportunities

Additional Requirements:

• Ability to thrive in a complex stakeholder management environment and being comfortable juggling multiple workstreams as being flexible to adapt to shifting needs of clients
• Experience in developing strong creative campaign work and having worked with large teams
• Previous creative agency account management experience
• Ability to accurately scope and schedule complex creative and production projects
• Proven organizational and planning skills, must be precise and detail oriented
• Adopting a pro-active approach to developments in media and communications channels and the imagination to embrace these new creative opportunities as appropriate
• Strong presentation skills and excellent verbal and written communication skills in English

In return, this is what you can expect:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

We offer a great benefits package including a discretionary bonus scheme, training opportunities, competitive pension, medical insurance, life assurance, social events, opportunities to buy and sell holidays, family friendly policies, discounts with hundreds of retailers and much more.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

AT VML Enterprise Solutions Hungary

Our focus is on keeping teams connected and engaged whether we're in the office or working from home, putting people’s wellbeing first, ensuring every person has access to our learning and development programme and building an inclusive workplace. iLearn isour learning & development portal home to 100s of sessions for you to access. Your career development is important to us. Thrive will provide you with the framework and support needed to reach your career aspirations. There really is no shortage of opportunities here for the right person that is prepared to roll their sleeves up, get involved and collaborate with those around them to deliver the best work for our clients and our agency.

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