Product Manager (SaaS B2B)

As the Product Manager at Workwize, with a strong technical background to join our product team at Workwize. In this role, you will be responsible for setting out a product vision for one of our Workwize products, and creating an incredible customer experience around it. You will work closely with Engineers and Operations team members, in a cross-functional team to set and execute a product vision that increases revenue for one of our products and creates a good experience. This role is crucial in managing and optimizing processes such as equipment onboarding, repair, retrieval, reselling, decommissioning, and storage for IT devices globally.


Key Responsibilities & Competencies:

To succeed in this role, you’ll focus on excelling in the following key areas:

1. Product Vision & Strategy:

• Define and execute a product vision focused on scalability, operational excellence, and efficiency.

• Prioritize and deliver features that enhance automation and streamline global operations.

1. Collaboration & Stakeholder Management:

• Partner with Operations team members and cross-functional teams to align on solutions that improve both customer experience and operational efficiency.

• Regularly update stakeholders, including leadership, on product plans, progress, and outcomes.

1. Data-Driven Decision Making:

• Use data and KPIs to identify areas for improvement, guide feature prioritization, and track product performance.

1. Speed & Impact: Shipping High Impact Features Fast

• You have a bias for action

• You look at making the right trade-offs between impact and effort to get to a high impact launch

1. Customer Feedback Integration:

• Continuously gather and incorporate feedback from internal teams and clients to ensure product updates meet operational goals and customer needs.

Skills & Qualifications:

• Bachelor’s degree in Engineering, Business, or Operations, with a proven deep understanding of Software Engineering.
• Experience as Product Manager: Minimum of 3-5 years in a product management role within SaaS, preferably in operations or logistics-intensive environments. B2B SaaS experience is a plus.
• Technical Proficiency: Ability to collaborate with development teams to scope technical solutions and oversee implementation.
  
  
• Data Analytics & Reporting: Strong understanding of data-driven decision-making and experience with analytics tools to track KPIs and identify operational inefficiencies.
  
• Project Management Skills: Ability to manage multiple projects simultaneously, set priorities, and meet deadlines in a fast-paced environment.
  
• Stakeholder Management & Communication: Strong leadership skills with the ability to influence cross-functional teams and communicate effectively with both technical and non-technical stakeholders.
  

Our Team:

Join Workwize and be part of a team that’s reshaping the future of work. Our Operations team is key to ensuring that our platform remains efficient, scalable, and impactful. We value diversity, innovation, and the growth of our employees, offering a dynamic work environment where creativity and collaboration thrive. If you're ready to take on the challenge of improving global operations and making a lasting impact, we'd love to hear from you.

WorkwizeOffers:

• Flexibility to work in a hybrid environment, balancing office and home settings.

• The best working setup, with all necessary tools and equipment provided.

• A vibrant, entrepreneurial work environment that encourages innovation and growth.

• Weekly team lunches and monthly surprise events to build team spirit and have fun along the way.