CRM Tech Manager
•Deliveryhero· 21h
📣 Marketing⏰ Full-time📈 Mid Level🇩🇪 Berlin, Germany
21h ago
Commure·20 days ago
At Commure, our mission is to simplify healthcare. We have bold ambitions to reimagine the healthcare experience, setting a new standard for how care is delivered and experienced across the industry. Our growing suite of AI solutions spans ambient AI clinical documentation, provider copilots, autonomous coding, revenue cycle management and more — all designed for providers & administrators to focus on what matters most: providing care.
Healthcare is a $4.5 trillion industry with more than $500 billion spent annually on administrative costs, and Commure is at the heart of transforming it. We power over 500,000 clinicians across hundreds of care sites nationwide – more than $10 billion flows through our systems and we support over 100 million patient interactions. With new product launches on the horizon, expansion into additional care segments, and a bold vision to tackle healthcare's most pressing challenges, our ambition is to move from upstart innovator to the industry standard over the next few years.
Commure was recently named to Fortune’s Future 50 list for 2025 and is backed by world-class investors including General Catalyst, Sequoia, Y Combinator, Lux, Human Capital, 8VC, Greenoaks Capital, Elad Gil, and more. Commure has achieved over 300% year-over-year growth for the past two years and this is only the beginning. Healthcare's moment for AI-powered transformation is here, and we're building the technology to power it. Come join us in shaping the future of healthcare.
About the Role
We are looking for an HR Generalist who will build and manage Commure's immigration and employee data compliance. This role sits at the intersection of People, Legal, and Operations and ensures we meet regulatory requirements while supporting a great employee experience. You will own sensitive, high-impact work across policies, audits, benefits, and immigration with precision and discretion. The role is focused on building scalable processes, reducing risk, preparing Commure for success and enabling faster, better decision-making. This is a hybrid role and requires 2-3 days in our Mountain View HQ location.
This position is full-time and requires 3 days on-site in our Mountain View, CA headquarters.
What You’ll Do
Own the I-9 program, including reverifications, document retention, and internal audits.
Partner with Security on SOC 2 audit readiness for People processes, data, reporting, and documentation.
Maintain an annual People compliance calendar covering required training, policy reviews, and handbook updates.
Lead job classification reviews and FLSA exemption evaluations in partnership with Legal and Payroll.
Monitor federal and state regulatory changes and recommend updates to policies, practices, and onboarding materials.
Manage handbook audits, policy publishing, and signature tracking to ensure 100 percent completion.
Facilitate internal workshops and refreshers on compliance topics such as I-9, handbook, and code of conduct.
Partner with Immigration counsel on H-1B, O-1, L-1, STEM OPT, green card, and dependent filings.
Support employee relations partners with policy enforcement documentation and escalations.
Work with Facilities to ensure offices meet all People compliance requirements.
Prepare and file required documents such as 1095-Cs (ACA), Form 5500s, Summary Annual Reports, COBRA notices, and other federally mandated disclosures.
Partner with internal and external stakeholders to monitor benefit program compliance with ERISA, HIPAA, ACA, COBRA, and related laws.
Support internal and external audits by preparing reports, gathering documentation, and responding to audit inquiries.
Configure and maintain job families, tracks, and classification systems, ensuring accurate job descriptions and compensation alignment in Pave.
Track and report on required trainings, ensuring all employees complete mandatory compliance modules.
Partner with brokers to manage benefits audits, required filings, and reporting accuracy.
Support COBRA compliance and required notices.
Collaborate with Payroll during open enrollment to validate codes and ensure accurate reporting.
Partner with brokers to analyze benefits data and trends to support budgeting, forecasting, and program evaluation.
Handle compliance logistics including unemployment claims, workers’ compensation claims, and related documentation.
Partner with Payroll to enforce time and attendance policies and ensure compliance with wage and hour laws.
Conduct wage and hour audits and provide recommendations to mitigate risk.
Partner with the Director of People Operations and leadership team on compensation and incentive program implementation.
Act as a point of contact for Talent Acquisition, Payroll, and other teams on policy and compliance questions.
Drive continuous improvements in People data integrity and file management, including People drive organization and system hygiene.
Own the Rippling compliance dashboard and resolve related tasks in partnership with People Ops.
What You’ll Bring
5 to 7 years of experience in People Operations, Compliance, or a related field, ideally in a fast-growing or global company.
Deep knowledge of U.S. employment regulations, including FLSA, wage and hour, I-9, immigration processes, ERISA, ACA, HIPAA, and COBRA.
Experience supporting immigration filings in partnership with external counsel.
Background managing compliance reporting and audits, including SOC 2, benefit audits, and federally mandated filings.
Strong analytical skills with advanced proficiency in Excel and Google Sheets.
Demonstrated ability to manage complex policy and compliance projects with precision and discretion.
High attention to detail, organizational skills, and comfort working with sensitive information.
Proven track record of building scalable processes that improve readiness and reduce risk exposure.
Excellent communication and collaboration skills with the ability to influence cross-functional partners and leaders
Commure is committed to creating and fostering a diverse team. We are open to all backgrounds and levels of experience, and believe that great people can always find a place. We are committed to providing reasonable accommodations to all applicants throughout the application process.
Please be aware that all official communication from us will come exclusively from email addresses ending in @getathelas.com, @commure.com or @augmedix.com. Any emails from other domains are not affiliated with our organization.
Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.
