Skills:
• Minimum 2 years experience in marketing operations, CRM administration, sales operations, or campaign coordination
• Hands-on experience with CRM platforms (Salesforce, HubSpot, Zoho, or similar)
• Experience supporting B2B services, technology, or IT-focused teams
• Preferred: Experience supporting security services, MSPs, or IT service providers
• Comfortable with outbound communication and sales-related activities
• Strong organizational skills and keen attention to detail
• Ability to manage multiple workstreams without losing accuracy
• Clear written and verbal communication skills
Responsibilities: Marketing & Campaign Execution
• Coordinate marketing campaigns across email, CRM, and outbound channels
• Support creation and distribution of marketing materials such as one-pagers, decks, and service summaries
• Maintain campaign calendars, task lists, and timelines
• Ensure messaging and materials align with service offerings and delivery readiness
CRM & Revenue Operations
• Maintain CRM data hygiene for leads, contacts, accounts, and opportunities
• Manage lead routing, assignment, and status tracking
• Support sales and outreach teams with pipeline updates and follow-ups
• Build and maintain basic reports and dashboards to ensure visibility
Lead Flow & Process Support
• Monitor lead progression from marketing to sales to service delivery
• Identify and address breakdowns in follow-up, tracking, or handoffs
• Escalate issues and recommend process improvements
• Ensure data accuracy for reliable leadership reporting
Success Indicators:
• Campaigns launch on time with flawless execution
• Leads are tracked, routed, and followed up without gaps
• CRM data is accurate and trusted by leadership
• Sales and service teams have timely access to information
• The Growth Quarterback can focus on alignment and momentum instead of cleanup
Why This Role Matters: This role ensures the revenue engine operates smoothly. Without it, marketing slows, leads get lost, and service teams lose visibility. If you are detail-driven, system-oriented, and enjoy making execution smooth and reliable, you will play a critical role in Tech Experts Houston's growth.
