What you'll do:
- Perform all the relevant new customer checks and open new accounts and setting the customer up to access the relevant products;
- Apply pricing and fees to customers account schedules;
- Checking documentation is complete, quality checking manual invoices that have been keyed and approving them in the system;
- Actioning account amendments to pricing, customer name/address/branch whilst always ensuring relevant documentation is available;
- Checking expired DPR licenses to ensure customers have renewed these and updating our system accordingly;
- Investigate queries through to resolution and fixing the cause;
- Follow internal and external audit requirements;
- Identify process or system improvements;
- Update process documentation;
- Partner with colleagues in the Service and Billing Team and other teams;
What you'll bring:
- Bachelor's Degree
- +1 years of experience on similar role
- Experience in Microsoft excel (can maintain complex spreadsheets)
- Advanced written and spoken English
You will get:
- Personal Development - career pathway for professional growth supported by learning and development programs and unlimited access to online educational training courses, learning materials and books.
- Work environment - excellent work conditions with friendly environment, recognized team spirit, and fun and quality recreation time.
- Social benefit package including life insurance, food vouchers, additional health insurance, monthly flex allowance and internet coverage, corporate discounts, marriage and childbirth / adoption allowance, Multisport card, Sharesave plan, Employee assistance program, а birthday gift and many other benefits!
- Work-life balance - 25 days paid vacation, 1 additional day off for your birthday and extra 3 paid days for participation in Social responsibility event.
- Opportunity for Flexible working hours and Home Office.
Experian is an Equal opportunity employer. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
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