Director of Commercial Operations (Education / Learnerships / Admissions)

ABOUT US

HyperionDev is one of the largest providers of accelerated tech education in EMEA and one of the oldest providers of 'coding bootcamps' in the world. We work with top universities such as Imperial College London, The London School of Economics, The University of Edinburgh, and Stellenbosch University to deliver structured technical courses and bootcamps that accelerate people into fulfilling tech careers. We have been recognised as one of the top education technology scaleups in the world and gained the financial backing of Meta (previously Facebook), which recognised us as the most socially impactful startup operating in Africa, where we initially started our work.

We are dedicated to closing the global tech skills gap, and we achieve this by integrating tech education with human mentorship and expert code review powered by a workforce in Southern Africa, which lowers the cost of an accessible education in technology. This model has been successful, allowing us to reach millions of learners a year from over 60 countries. We have also partnered with government bodies such as the UK's Department for Education, who provide scholarships for students to study on our bootcamps and gain employment at companies such as AstraZeneca and the United Kingdom's National Health Service (NHS).

We're backed by nearly 2000 investors, having raised the largest crowdfunding round of funding for an edtech company in history. As a primarily bootstrapped, profitable, and scale-up tech business, join us as we play our part in making the world a more stable, safer, and fair place.

ABOUT THE ROLE

As our Director of Commercial Operations, you will lead the full revenue engine across HyperionDev’s two major commercial verticals: B2C Admissions and B2B Corporate/SETA Learnerships. You’ll oversee the regional admissions teams across the US, UK, SA, and AUS, as well as the corporate and learnership sales function in South Africa.

This role blends commercial leadership, operational excellence, and product-minded systems thinking. Your focus will be to improve how our revenue functions run, building scalable processes, forecasting models, reporting systems, and data-driven playbooks that increase conversion, strengthen team performance, and create predictable, repeatable revenue.

You will lead the leaders: Regional Admissions Managers in each market and the Lead for Corporate/SETA sales. Together, your teams will own the entire revenue funnel from first enquiry to enrolment (B2C) and from partner acquisition to contract close (B2B).

This role is ideal for a commercially-oriented operator who can move between strategy and execution, uses data to diagnose opportunities, and is comfortable building systems and processes that drive high performance across global teams.

RESPONSIBILITIES

Commercial Leadership

• Own revenue targets across B2C Admissions and B2B Corporate/SETA Learnerships.
• Build, execute, and optimise commercial strategies for both verticals.
• Monitor revenue pacing, conversion metrics, forecasts, and operational KPIs.
• Conduct regular performance reviews with regional and functional leads.
• Identify opportunities for revenue expansion, new markets, and improved commercial processes.

Lead & Develop High-Performing Teams

• Manage Regional Admissions Managers across the US, UK, SA, and AUS.
• Oversee the B2B Learnerships and corporate sales lead and their team.
• Build a culture of accountability, coaching, and measurable performance.
• Set clear expectations, run structured performance management, and ensure consistency across regions.
• Support hiring, training, onboarding, and capability-building across all commercial teams.

Operational Excellence & Systems Ownership

• Own and improve the commercial funnel for both B2C and B2B.
• Introduce and maintain operational systems, playbooks, SOPs, and performance frameworks.
• Collaborate with Product and Engineering to enhance CRM tools, dashboards, and automation.
• Ensure CRM hygiene, accurate pipeline reporting, and data-driven decision-making.
• Identify bottlenecks and implement scalable processes that improve throughput, efficiency, and quality.

Data, Insights & Forecasting

• Build a reporting infrastructure that provides visibility into daily/weekly/monthly commercial performance.
• Lead revenue forecasting, funnel analysis, and operational diagnostics.
• Use BI tools and data dashboards to guide decision-making and identify optimisation opportunities.
• Strengthen conversion, productivity, and utilisation across commercial teams.

Cross-Functional Collaboration

• Work closely with Marketing on lead flow, campaign performance, and funnel alignment.
• Partner with Product and Engineering to improve internal systems and commercial tooling.
• Align with Finance on budgeting, forecasting, and revenue modelling.
• Collaborate with Student Success and Operations to ensure seamless learner onboarding and delivery.

REQUIREMENTS

Minimum

• 5+ years leading commercial, revenue, or sales operations teams.
• Experience managing managers (e.g., regional heads, team leads).
• Strong analytical skills with experience in dashboards, CRM reporting, forecasting, and funnel metrics.
• Proven success in improving conversion, productivity, or commercial performance.
• Experience with CRM systems and sales operations processes.
• Demonstrated ability to design and improve commercial processes at scale.
• Strong communication, leadership, and stakeholder management skills.
• Comfortable working in a fast-moving, high-accountability environment.

Preferred

• Experience in edtech, workforce development, training, or a scaled services business.
• Background in product operations, revenue operations, or commercial systems design.
• Experience working across multiple regions or international teams.
• Familiarity with BI tools (e.g., Looker, PowerBI, Tableau) and SQL or similar.
• Experience building automation, workflow optimisation, or tech-enabled processes.
• Track record of running or supporting multi-vertical revenue organisations (B2C + B2B).

BENEFITS

Equity: As a senior leadership role within the company, you may be eligible for direct ownership in the business through our stock option scheme. The company has been approached for acquisition by a number of billion-dollar leaders in the tech education space and is backed by investors from the US, UK and South Africa, and we want you to directly share in the success of the business.

Hybrid work: We are a hybrid work organisation offering flexibility on your schedule. Remote working options are available for candidates not in proximity to a HyperionDev Campus.

Learn new tech skills: We offer our employees the opportunity to enrol part-time in our Coding Bootcamps.

Join the heart of tech in Africa, Europe and the US: You'll work with the best of the best and rub shoulders with the world leaders in edtech, developer education, and developer assessments. Join one of the most ambitious and highest-performing tech companies in the space, with a management team that draws on their former experience from top tech companies.

Life-changing work: Solve real problems that make education and tech careers accessible to those who need it most: you're allowed to brag about it.

OUR VALUES

We're a people-forward company with a purpose that underlines everything we do. We're obsessed with the potential in people and challenge them to do their best work. We embrace a culture of growth and learning to deliver on our vision and ours is a relentless quest for improvement.