Core Responsibility:

Reply to incoming inquiries from clients, partners, or prospects via email, chat, or other communication channels
Make appointments for the management team of in-house media platforms
Track partnership deals, including status updates, follow-ups, and documentation
Prepare quotations for potential partners or clients based on provided pricing structures
Draft and finalize contracts for confirmed deals and ensure proper documentation
Track payments from affiliate partners listed on https://fundedtrading.com/ and ensure timely reconciliation
Coordinate with internal teams for updates related to appointments, deals, or payment issues
Maintain organized records of all communications, contracts, and payment statuses related to partnerships and affiliate deals.

Requirements

Minimum 3 years of professional experience in client servicing, account management, business operations, or a similar coordination role
Experience working with vendors and freelancers, particularly in creative or service-based industries (e.g., PR, video production, review management).
Prior exposure to B2B environments and working directly with clients on proposals, upsells, and long-term relationship building.
Demonstrated ability to manage multiple projects and timelines, especially coordinating between different teams (sales, execution, creative).
Comfortable handling client onboarding processes, setting up communication pipelines, and monitoring follow-ups.
Familiarity with basic financial processes like issuing invoices, tracking payments, and managing financial records.
Proficiency in common business tools (e.g., Google Workspace, Microsoft Office, Trello/Asana, Slack, CRM tools like HubSpot or Zoho).
Experience participating in or contributing to sales and strategy discussions, offering insight into client behavior or market feedback.
Fluency in English and Bahasa Indonesia, both written and spoken.
Based in Indonesia, with flexibility for remote work and occasional in-person meetings.

Client & Admin Assistant